Can I get some helpw with a screen problem I am having with my Dell Venue 8 Pro?

hikmathaji

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Apr 26, 2015
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Screen problem

I got my Dell Venue 8 Pro couple weeks ago. It was working quite well until one day screen didn't turn on when I pressed power button. The solution with holding power button down for 10 seconds again and again didn't work. When I hold power button for a while dell logo appears and then screen turns off. The battery is full and when I charge it, the white light is on. I tried to hold power and start button down simultaneously and I found setup and boot options at the bottom. But as soon as I click either volume down or up screens goes black when the bar and words can still be seen hardly and then screen turns off again. Any suggestions?
 

Kevin Hill2

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Jul 16, 2014
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The white light is only on when it is charging, it sounds to me like the battery is not charging and is dead. when it is fully charged the light goes out.
 

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