Verify Identity

[Rolandh]

Every time I try to verify my identity in Windows 8.1 I never get an email containing my verification code. This happens on both my HP Stream 7 & My Toshiba Laptop.

I've even updated my security info to include my new cell number, but now I've got to wait until the 18th of January for the updated security info to become active, but I'd like to verify my identity before next year, so any advice in how to verify my identity would be helpful.

Roland

 

[HeyCori]

Try calling customer support

800-642-7676

 

[Rolandh]

Try calling customer support

800-642-7676

I've reset my security info (changed cell number to my new one from the old & out of date one that I was using back when I installed Windows 8 on my Laptop when it first came out), hopefully that will fix the issue.

Roland