04-19-2017 01:43 PM
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  1. Mark Kaplan's Avatar
    Mine was purchased directly through HP, got 4 different sim trays and a replacement device. None of it changed anything.
    Same here
    04-11-2017 03:36 PM
  2. Dr.Nitun's Avatar
    Hello,

    Was anyone able to make headway on this? I am on my 3rd replacement device (again with new sim tray design) and my MicroSD card is still not being recognized.
    04-17-2017 03:34 PM
  3. Mark Kaplan's Avatar
    No progress yet. They are still reviewing the 25gb of log files I sent. Awaiting next steps.
    04-17-2017 08:24 PM
  4. pjhenry1216's Avatar
    Has anyone noticed any relation to bluetooth in regards to your issue? If the issue occurs while connected to my car through bluetooth, it disconnects for a few moments. I was syncing my garmin watch and it failed and a second later, the message popped up about the sd card. I have bluetooth on all the time and its almost always synced to my watch. I'm wondering if there's any relation to bluetooth or if bluetooth may even be part of the cause. So my question to everyone is... has anyone had the issue occur when bluetooth was turned off?
    04-19-2017 09:38 AM
  5. Mark Kaplan's Avatar
    Not for me. Even with BT turned off, I still get the disconnects.
    04-19-2017 01:43 PM
105 ... 345

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