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  1. soccer362001's Avatar
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    #451  
    Chat said mine would ship on the 27th which is outrageous... Gotta figure out how to get it cancelled....
  2. fierywater's Avatar
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    #452  
    Got the black one at the Cambridge, MA location. They didn't even get the demo unit in, but the rep there was nice enough to let me hold one out of the box to get a feel for it. It's very nice. They only had the black model and didn't know when they would get the blue one.

    Side note: the Lumia 822 is built like a freakin' brick house. It's great; shame about the screen, though.
  3. Isror's Avatar
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    #453  
    Ok, went to Best Buy, STILL no idea on when my Black 8X would be arriving, so I bought the 822. I'm keeping my 8X pre-order open so I have the option. OTHER than the poo poo screen resolution on the 822, its really not a bad device :)
  4. OmegaSupreme's Avatar
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    #454  
    Quote Originally Posted by kpxstar9 View Post
    most stores SHOULD be receiving the 8x in stock at some point today. just keep trying.
    still waiting on the vzw red version, but looks like i have another week left (available online only).

    couple of questions:

    1. the red 8x on vzw's size is quite a bit toned down and not as vibrant. is this just a render issue on the site?

    2. also (of course i have to ask a shipping question), i ordered it on 11/10. when checking the status on vzw's website it says it will ship on 11/21 and calling their 1800 number it states that it ships on 11/21. is it just that folks that order from this point forward will have to wait until 11/27 for the red version or will i have to wait as well?

    :unsure:
  5. #455  
    They are saying if preorder 8X black was made before 11:30 AM EST on 11/9, phone ships TODAY. They don't know if it will be sent overnight or 2 day, will have to {continue to} wait for tracking email to arrive tonight. Available in local store but lost upgrade eligibility when card charged yesterday.
  6. lunchbox_'s Avatar
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    #456  
    I was able to get the rep to check the area for the blue 8x. It was not even in the system (I was watching his screen). He was able to find the black ones around the area. He did have a blue demo, but they could not sell it. I am glad I kept my preorder.
  7. Matt Levan's Avatar
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    #457  
    Quote Originally Posted by Unhappy 23 Yr VZW Customer View Post
    They are saying if preorder 8X black was made before 11:30 AM EST on 11/9, phone ships TODAY. They don't know if it will be sent overnight or 2 day, will have to {continue to} wait for tracking email to arrive tonight. Available in local store but lost upgrade eligibility when card charged yesterday.
    Sweet! That means mine should be on its way ASAP! Thanks for the "propaganda" update, fellow. I ordered mine on 11/9 at 1:15 AM EST. Hopefully staying up late for the pre-order was worth it... Where'd you get this information, specifically?
  8. jasqid's Avatar
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    #458  
    Local store just called me back and said they didn't get any 8x in today but they are getting black ones tomorrow. I gotta get mother in law to cancel the pre-order on the blue one. Still shows processing and ship date of 11-13. LOL.
  9. gdn23's Avatar
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    #459  
    Ordered my 8X by phone early on 11/9, as I was having difficulty with the online system. Now my online order status is "shipping on 11/13," which, of course, did not happen. I did get the apology e-mail yesterday offering me the worthless 30% off on a case. Called VZW CS a few minutes ago and their automated system told me that my black 8X has shipped, but said no tracking number was available. CS Rep said she could not find a tracking number, but that my 8X would "definitely ship by the 27th." After further checks, she said it may be shipping today, tomorrow (Friday) or later, but that she could not find further info. She said the fact that the automated voice system said it had "shipped" was "promising." :dry

    This is not really helpful, but just to illustrate that throughout the VZW system, confusion reigns. I think these CS reps would help if they could, but they, too, don't have the info to assist anyone. I'm waiting for the shipment, as it is unlikely I'll snare one at the stores in the DC area.
  10. #460  
    Quote Originally Posted by Matthew Levan View Post
    Sweet! That means mine should be on its way ASAP! Thanks for the "propaganda" update, fellow. I ordered mine on 11/9 at 1:15 AM EST. Hopefully staying up late for the pre-order was worth it... Where'd you get this information, specifically?
    I pitched a fit on customer service 800 rep, they called internet sales dept who gave them that info.

    Still, I believe nothing until I get a tracking number.
  11. kthoag's Avatar
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    #461  
    This is unbelievably annoying. I should be playing with my new phone right now. What is the purpose of preordering?! If VZW doesn't upgrade to overnight shipping / weekend shipping I will be mad.
  12. jdballard's Avatar
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    #462  
    FWIW, the store in North Scottsdale has one black one left as of 1:15 p.m. MST. They didn't get any blue in. They're "hoping for Saturday or Monday". We'll see. At this point I'll keep my pre-order.
  13. netsatwork's Avatar
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    #463  
    I received the same info about 'black 8X's ordered before 11:30AM ship 11/15' from a business support rep who acted like he was reading a memo. Although I have been told at least 3 times that my order is shipping next day air, this most recent rep says it is shipping two day so I will get it Monday. I said I would rather just cancel and go to a store and buy it today, but he actually tells me that I should not do that because cancelling an order already scheduled to ship costs Verizon money and therefore I should just wait until Monday. haha
  14. Agpe17's Avatar
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       #464  
    Quote Originally Posted by jasonsed View Post
    i received the same info about 'black 8x's ordered before 11:30am ship 11/15' from a business support rep who acted like he was reading a memo. Although i have been told at least 3 times that my order is shipping next day air, this most recent rep says it is shipping two day so i will get it monday. I said i would rather just cancel and go to a store and buy it today, but he actually tells me that i should not do that because cancelling an order already scheduled to ship costs verizon money and therefore i should just wait until monday. Haha
    getting mine now.
  15. #465  
    Quote Originally Posted by jasonsed View Post
    I received the same info about 'black 8X's ordered before 11:30AM ship 11/15' from a business support rep who acted like he was reading a memo. Although I have been told at least 3 times that my order is shipping next day air, this most recent rep says it is shipping two day so I will get it Monday. I said I would rather just cancel and go to a store and buy it today, but he actually tells me that I should not do that because cancelling an order already scheduled to ship costs Verizon money and therefore I should just wait until Monday. haha
    Oh, it might cost VZW some money? I'll give them a 30% discount on a bologna sandwich.
    schartzr likes this.
  16. Matt Levan's Avatar
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    #466  
    Quote Originally Posted by Unhappy 23 Yr VZW Customer View Post
    Oh, it might cost VZW some money? I'll give them a 30% discount on a bologna sandwich.
    That'd be a better deal than the piece of plastic they're offering!!!
  17. mundyb's Avatar
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    #467  
    Just got my shipped notification! Coming from Memphis, there's hope for tomorrow!
  18. Matt Levan's Avatar
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    #468  
    Quote Originally Posted by mundyb View Post
    Just got my shipped notification! Coming from Memphis, there's hope for tomorrow!
    Congrats! What time did you pre-order yours?
  19. mundyb's Avatar
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    #469  
    Friday afternoon in my local corporate store.

    If you don't have tracking yet I have an idea. The FedEx reference number, on mine at least, is the store number followed by an underscore then three zeroes and the order number. Example: 1234567_000123456

    Search FedEx by Reference number. That worked for my Surface order a couple weeks ago. Worth a shot.
  20. #470  
    Purchased it in store just an hour ago. Cancelled my pre-order this morning and was told I would not be able to upgrade until next week but I was able to when I went into the store. While writing this post I received a call from corporate on the new phone. Woman was incredibly nice about it. Her call actually made the day - made me forget about the pre-ordering. Don't know if my email to corporate was why the upgrade was added back to my account or it just happened that quickly.

    BTW - 8x feels pretty awesome in the hand.
    Attached Thumbnails Attached Thumbnails phone.jpg  
  21. Matt Levan's Avatar
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    #471  
    OK! Verizon e-mailed me a tracking number from FedEx. My phone is in Memphis, TN and will arrive on my doorstep in Los Angeles by Nov. 19th @ 7:00PM. It is being shipped via 2-day, so I'm really crossing my fingers in hopes that it arrives on Saturday instead of Monday. Feelsgoodman.jpg

    Amazon Prime's 2-day shipping service allows me to order a product from their website for another 7 hours and 2 minutes before passing the deadline for receiving said item by Saturday. Amazon uses UPS, though, and VZW is using FedEx. 2-day shipping should be 2-day shipping though, right?
  22. Matt Levan's Avatar
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    #472  
    Quote Originally Posted by evilkingteapot View Post
    Purchased it in store just an hour ago. Cancelled my pre-order this morning and was told I would not be able to upgrade until next week but I was able to when I went into the store. While writing this post I received a call from corporate on the new phone. Woman was incredibly nice about it. Her call actually made the day - made me forget about the pre-ordering. Don't know if my email to corporate was why the upgrade was added back to my account or it just happened that quickly.

    BTW - 8x feels pretty awesome in the hand.
    Ooooh. Aaahhh. Take some more pics for us and show us everything you got, please! Yours is the first Verizon 8X I've seen. Congrats buddy.
  23. #473  
    Quote Originally Posted by evilkingteapot View Post
    Purchased it in store just an hour ago. Cancelled my pre-order this morning and was told I would not be able to upgrade until next week but I was able to when I went into the store. While writing this post I received a call from corporate on the new phone. Woman was incredibly nice about it. Her call actually made the day - made me forget about the pre-ordering. Don't know if my email to corporate was why the upgrade was added back to my account or it just happened that quickly.

    BTW - 8x feels pretty awesome in the hand.
    EVIL: Please Upload PDF of Phone User Manual to forum so we suckers waiting on an email have something to drool on over the weekend while we wait and wait and wait...
  24. Jonko18's Avatar
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    #474  
    Anyone who pre-ordered a Blue 8X get a shipping confirmation or their card charged yet? Only heard about Black ones so far, I think.
  25. lowercontrol's Avatar
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    #475  
    Quote Originally Posted by Jonko18 View Post
    Anyone who pre-ordered a Blue 8X get a shipping confirmation or their card charged yet? Only heard about Black ones so far, I think.
    Nothing, not even the apology email!

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