- 11-13-2012, 06:14 PM #1
The 8x screen is very flush with the case, you cant feel the seam between case and screen.
However the bottom corner of my phone the screen is raised by quite a bit.
I tried my best to get a photo if it which you can see below.
My question is, should I send it back saying its not right or am I being pedantic about it?
Im worried if it goes back for warranty repairs they may see that as an excuse not to fix.
11-13-2012, 06:33 PM #6
- 249 Posts
That is called HTC quality. The One X had a loose digitizer where corners of the screen could be pushed in, the silver camera lens circle cap also began raising after awhile, and there was some poor finishing near the micro usb port. That is typical HTC quality and why they get spanked in Android.
I suggest live with it or switch brands. Once I get my 8x, I would be happy with just one flaw like that raised screen provided it stays in place and doesn't lift anymore. Preferably no flaws but this is HTC we are talking about here.
- 11-13-2012, 06:40 PM #7
Had the exact same feature with the review unit I received from Clove. Didn't think much of it, and didn't believe it posed any potential problem for the device. I feel as though the overall build quality of the 8X is pretty good.
11-13-2012, 09:13 PM #8
- 41 Posts
For someone who **** talks HTC I'm surprised you bought an 8X.
I've had HTC phones since 2005 when the Apache came out, then the Mogul then the Titan then the Touch then the Touch Pro and now I rock a Touch Pro2. I beat the crap out of my phones and HTC have been nothing but awesome.
- 11-13-2012, 11:23 PM #9
With manufacturers now producing millions of phones, there is no way quality can be what it was say 10 year ago.
Take it back until you are satisfied. Eventually you'll get one that is right. It may take 3 or 4 times, but stick with it. You're spending good money, and you deserve quality.
PS "Pedantic" is the wrong word. It doesn't fit at all. I don't know why you would use that word.
11-14-2012, 11:33 AM #10
- 249 Posts
Well, I had the latest and greatest HTC phone the One X(two of them bought a month apart) so I think my experience is a more up to date indicator of their quality or lack of quality.
- 11-14-2012, 11:36 AM #11
- 11-14-2012, 12:46 PM #13
It isn't as pronounced as the OP's phone. Maybe half the height or less of what you see in the picture he posted. With mine, you have to try very hard to notice it.
I would recommend the OP to exchange it if you can. I may not be a noticeable detail, but if you can get a perfectly aligned one, get it.
- 11-14-2012, 04:09 PM #14
I contacted my mobile provider.
As a customer of their other services I get free insurance. When I called and explained what the issue was, I was asked if I wanted to do an insurance claim with a Ł35 excess.
Trying to pull a fast one.
I explained that I didn't cause the issue and its something I have noticed after using the phone for a few days.
Long story short I they are swapping it out on Friday as a manufaturing fault.
I'll tell you if the next one is any better.
As for the Pedantic, I was trying to think of a single word which meant "unrealisticly high expectation" I got bored of thinking and put anything.
11-14-2012, 04:32 PM #15
- 84 Posts
My understanding of Pedantic is nit picky for details that ultimately don't matter. Granted, it usually applies to academia, but it makes sense in the manner that you used it, even if only metaphorically. Either rdef is being intentionally obtuse to drive home his pedantic agenda, or he doesn't know what it means...
I hope your quest for a more "polished" 8X is successful. :)
- 11-15-2012, 01:12 AM #20
I also have had HTCs for years in both Win Mobile/WinPhone and Android. My current phone is an HTC Rezound and the build quality is superb. Methinks that we have some Nokia trolls on the forums trying to badmouth HTC.
As to the OP, I would request an exchange. The carrier should do it no issues - all phones have bad one in the production run, it's a sad fact of our mass production world.
- 11-15-2012, 01:52 AM #21
Honestly, I would say that the back can be scratch with keys, coins or other things just as easily as aluminum bodies or other polycarbonate backs. The 8X is not worst or better in this regard, just the same.
If you are buting one, look for the original cases by HTC. I ordered a Cali Blue for my black phone and it looks, fits and feel awesome. The feel of the case can't be overstated, it's truly great.
- 11-15-2012, 02:03 AM #22
fortunately, there are aftermarket solutions to repairing it down the line, such as: Alsa Corp | Soft Feeling Paint
- 11-15-2012, 11:17 AM #23
Just to keep you updated.
They phone was replaced today, just over 24 hours, good service.
The phone is perfectly fine. No raised screen.
But it did confirm something I thought strange with my first phone.
My first 8x when i turned it on went straight to the home no wizard etc.
The new phone which has no screen defect, turned on and went straight to the setup wizard.
It makes me think the other phone had already been returned etc.
- 11-30-2012, 12:48 AM #24
my replacement phone has this problem... not happy going back to verizon again. I hate dealing with those fruitbags. Last time i went in, just wanted to change my phone out, got asked 3 times if i wanted to buy a tablet, had to explain 3 times that i just bought a surface, then got asked like 5 times if i want to buy a 4g jetpack hotspot....Phones: Nokia Lumia Icon, Nokia Lumia 928, HTC Windows Phone 8x, HTC Trophy
PMP: Zune HD 32, Zune 80, Zune 4, Zune 30
Tablet: Surface 2, Surface for Windows RT
- 02-27-2013, 04:36 AM #25
Wow I hoped I wasn't the only one with that problem. My screen is raised a bit on the bottom left corner, but it's not a big problem, the phone still works perfectly. Apart from that tiny issue, couldn't be happier with my 8X!