1. Robert Nowak's Avatar
    Anyone know how to get text messages? I realize this seems like a silly question, but I just activated my phone on verizon and I'm not getting any text messages. Tested a few from friend's phone, didn't get them. But the ones I send made it. Any thoughts?
    11-21-2012 07:36 PM
  2. bill_clanless's Avatar
    Having the same trouble....
    11-21-2012 07:57 PM
  3. rdlm's Avatar
    I had the same issue. The problem was that I had neglected to power off my old phone after they provisioned my new HTC 8x. To fix it, 1) turn off your old phone, 2) power cycle your new phone, 3) make a test phone call (not sure if you need to do this?), 4) try texting.
    11-21-2012 08:02 PM
  4. Robert Nowak's Avatar
    I had the same issue. The problem was that I had neglected to power off my old phone after they provisioned my new HTC 8x. To fix it, 1) turn off your old phone, 2) power cycle your new phone, 3) make a test phone call (not sure if you need to do this?), 4) try texting.
    Seemed like an obvious fix, and it worked. Thanks a lot
    11-21-2012 08:08 PM
  5. pdt's Avatar
    Yep, I had the same problem, able to send SMS texts but not receive. My new phone had never been powered off after it was activated. A Verizon support rep suggested powering down and then up, and it worked great. Now text messages are coming in fine. Didn't have to do anything on the old phone (which had a dead battery and was completely off anyway).
    11-25-2012 10:46 PM
  6. beigewell's Avatar
    I have a similar issue, I can receive text messages but cannot reply. If I reply without the country code it's fine but wont work any other way. This is after a factory reset
    12-10-2012 02:08 AM
  7. Roslan Hristov's Avatar
    open your phone messaging ->in the bottom you will see in the middle icon which says "status" check if it's put to Available
    12-10-2012 07:46 AM
  8. Matt Levan's Avatar
    Hi Roslan Hristov,

    Thanks for that tip. For some stupid reason, every time I open my Messaging app, my status is set to "offline." What in the f*? Then, once I set my status to "available", I try to send an SMS text message, but it still doesn't work. I close the Messaging app and re-open it only to find that my status has again been set to "offline." I can't seem to figure this out and I am very frustrated. Sometimes, when I tap a text message thread, the app crashes. Then, sometimes it says at the top of the Messaging app, "Can't connect to chat" even though I'm in a great LTE coverage and Wi-Fi area.
    12-29-2012 07:33 PM
  9. prlog123's Avatar
    open your phone messaging ->in the bottom you will see in the middle icon which says "status" check if it's put to Available
    04-23-2013 04:14 AM
  10. elitelibra's Avatar
    i had the same issue with my current unlocked verizon htc 8x phone that i'm using on tmobile but i found this to be helpful and now the issue is fixed. Go to your settings for calling and uncheck the option to auto correct international area code.

    it fixed the issue and text are sending properly. Hope this fixes your issue as it has mine...

    To check to see if it worked, text yourself and if you receive it then it worked. but also send multiple messages in the same thread just to make sure that it is working consistently.
    12-30-2013 09:52 PM
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