1. 8XSD's Avatar
    Hi guys. was checking to see if MS/HTC pushing out any update and got " We are currently unable to check for updates. (800700002) error today. I have power off/on a few times but still the same error. Anyone else having this issue or know a fix? Thanks.


    edit. Just try to back up phone app setting and got same error. wont let me back up. I was going to try a back up then reboot phone but o well.
    Last edited by 8XSD; 11-23-2012 at 11:23 AM.
    11-23-2012 11:05 AM
  2. Pete's Avatar
    Nope. I've not had the same issue. Might be a temporary server or network issue. I wouldn't worry about it unless it continues for more than a day or two.

    You're not missing anything, there's no updates and if there were, there would be people here screaming about it.
    11-23-2012 11:22 AM
  3. Ray Metz's Avatar
    I'm getting the same error. Just noticed it. I read an article that there is a new 8X update out this morning so I was trying to find and apply it when I noticed the error. Hopefully it will go away in a day or two.
    12-11-2012 02:50 PM
  4. miller2348's Avatar
    I'm also having this issue on my HTC 8x. It's been going on for almost a week now that I remember.
    12-12-2012 08:25 PM
  5. dgantz's Avatar
    I have the same issue on my Verizon 8X model. What concerns me more, though, is that I get the same error code when trying to backup my app list and settings. Looking at other forums that talk about this same error code on Windows Vista and Windows 7, they mention that there is a directory in the file system that can be cleared out to get past this error. Considering Windows Phone 8 is based on the same kernel, and I would presume the same file system structure as the desktop versions, the fix/workaround for the 80070002 errors should be the same, shouldn't it?
    01-14-2013 09:28 AM
  6. 8XSD's Avatar
    Problem just came back again. Anyone know a fix without a full restore?
    01-25-2013 02:26 AM
  7. Thai Chau's Avatar
    I'm getting this error, which started today. Also as weird is my 8X is acting up all over the place; tiles/apps won't open on first try, can't access settings for emails, and other things. What's going on?
    02-05-2013 10:04 PM
  8. berty6294's Avatar
    02-05-2013 11:39 PM
  9. geekpryde's Avatar
    HTc 8x phone update error code (80070002)

    Have his problem, for about 7 days now. Restart did not fix it. Lame, Verizon will probably finally release Portico soon, and I wont be able to get it because of this freaking error!
    02-10-2013 09:26 PM
  10. geekpryde's Avatar
    Interesting, this fix doesn't apply to our phones, but I bet the cause is the same.

    Windows Update error 80070002
    02-11-2013 07:19 PM
  11. geekpryde's Avatar
    awfully quiet in here, I assume that means most people don't have this error? Has anyone fixed this error, who had it? How did you do it?
    02-19-2013 12:02 AM
  12. 8XSD's Avatar
    I gave in after a week of no help from the forums and binging. I end up doing a complete restore reseting everything.
    02-19-2013 01:55 AM
  13. Chregu's Avatar
    I had this error on my phone when I wanted to check manually yesterday. I just hit "check for updates" and it was gone.

    Maybe there are temporary problems with the update server.
    02-19-2013 02:07 AM
  14. KoukiFC3S's Avatar
    I had this error on my phone when I wanted to check manually yesterday. I just hit "check for updates" and it was gone.

    Maybe there are temporary problems with the update server.
    I am still getting the error message.
    02-19-2013 03:10 AM
  15. Chregu's Avatar
    I am still getting the error message.
    Could it be a regional/provider dependent thing?
    02-19-2013 03:25 AM
  16. geekpryde's Avatar
    Could it be a regional/provider dependent thing?
    possibly. I'm on Verizon in Maine, USA. still have this error. Think its been like a month now...
    02-21-2013 09:27 PM
  17. berty6294's Avatar
    possibly. I'm on Verizon in Maine, USA. still have this error. Think its been like a month now...
    I had it forever. Decided to just reset the phone and now I don't have the issue.
    02-21-2013 11:17 PM
  18. Peter Kelly's Avatar
    I have had this same issue for well over a month now. Has anyone solved with something other than a reset. I would like to avoid doing that a third time.
    03-04-2013 04:22 PM
  19. geekpryde's Avatar
    Issue still happening for 2 months now. I tried everything I can think of, only thing left to do is hard reset, which I've been Avoiding.
    04-03-2013 11:29 PM
  20. berty6294's Avatar
    Issue still happening for 2 months now. I tried everything I can think of, only thing left to do is hard reset, which I've been Avoiding.
    Only thing that worked for me :(
    04-03-2013 11:38 PM
  21. EW_1's Avatar
    Unfortunately, a hard reset did NOT fix this for me. Any other ideas?
    09-25-2014 12:52 AM

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