So my Red 8x arrived at about 2PM so I drove home to pick it up. First thing that I notice when I started opening I noticed that there wasn't any type of seal on the box. I didn't think too much of it since it was still very well packaged. I took the phone out ready to install my full body Invisible Shield when I noticed this:
It might seem like a minor thing to some folks but I was fully expecting a brand new phone without any type of defects or blemishes. I read that iPhone 5 owners experienced something similar. I called Verizon to exchange it. They were happy to exchange it for a new one but they charged me for the price of the device since I just transferred over from T-Mobile. This was pretty disappointing as well but there's apparently nothing that the rep can do about that. It seems unlikely that this is a return of some kind since the phone (red in particular) hasn't been available for very long but who knows.
On the bright side I get to play with this phone while I still wait for my Incipio case to arrive.
Sad face.
It might seem like a minor thing to some folks but I was fully expecting a brand new phone without any type of defects or blemishes. I read that iPhone 5 owners experienced something similar. I called Verizon to exchange it. They were happy to exchange it for a new one but they charged me for the price of the device since I just transferred over from T-Mobile. This was pretty disappointing as well but there's apparently nothing that the rep can do about that. It seems unlikely that this is a return of some kind since the phone (red in particular) hasn't been available for very long but who knows.
On the bright side I get to play with this phone while I still wait for my Incipio case to arrive.
Sad face.