- 01-27-2013, 10:54 AM #1
I have contacted VZ and HTC, and both basically told me they would look into the problem of the phone giving an audible alert when you miss a call even though the phone is completely silenced. Well, they both told me that months ago, and I have not heard anything else. I tried sending a follow up message to HTC and got no reply. I am going to have to dump this phone I can't find a fix soon. I have already gotten some ticked off clients for the d@mn thing going off in meetings. I can't take it into Court at all.
- 01-27-2013, 06:42 PM #3
No fix yet but I forwarded it to our equipment team at work. They will work out a fix with HTC. As soon as they acknowledge my message I will post here with more info. Basically we report bugs and workarounds and submit them to this group. They in turn confirm/reproduce them and then notify the manufacturer to get them to do an update.
- 01-28-2013, 09:17 AM #5
Does unchecking the "All other notifications" box turn off all other notifications for other apps too or just the phone app? for example, if I uncheck the box, will notification sounds for espn, facebook, twitter, etc continue to come through but the missed call tone will not?
- 01-28-2013, 07:16 PM #7
- 01-29-2013, 08:28 AM #8
- 01-29-2013, 03:35 PM #11
I never really noticed this till now.
However on an unrelated term, when someone calls me and i ignore the call and send it to voicemail...it annoys me that the recent call shows it as a missed call.i didn't miss the call, i chose to reject it.
- 02-02-2013, 11:22 AM #12
Still no updates but I'll keep you posted. I don't think many people even notice it until it happens in an undesireable moment, so that's probably why it's so low on the radar. I will squeak louder and see if Microsoft/HTC/VZW bring the grease...
- 02-05-2013, 12:07 PM #13
Still no solution. Went off in a friggin client meeting yesterday, pissed off the client. I am going to have to ditch the phone.
- 02-05-2013, 07:39 PM #14
So, I received a reply and the next software update will include "improvements and fixes for various audio complaints"...I think this refers to the crackling/skipping audio that you might hear occasionally. I've had that happen to me a couple of times.
As for the missed call notification, a fix is under review and will be included in the same update. Release date is also under review. Basically this means our complaints were heard and they are testing the build. Sorry I don't have any further info. We will just have to live with it until then.
Also, there is no need to contact VZW to ask for the release date. Most reps will have no idea what you are talking about. I just happened to have filed a report regarding this so I got a response.
Last edited by wpn00b; 02-05-2013 at 08:11 PM.
- 02-08-2013, 11:19 AM #17
FYI, this is the latest response from HTC:
Thank you for your reply. We have had plenty of customers contact us about this issue with the 8X on Verizon that we are currently looking into this. However, we do not have an ETA of when this will be resolved. We are working as fast as we can to get this rectified for you and other users with the same issue.
- 05-30-2013, 02:55 AM #22
FYI, anyone still following this thread. Software update target date is sometime in June to fix this particular issue. Could be sooner or later but they gave me February as the first update timeframe for another issue altogether and it was accurate. We will see. I work for VZ so don't expect every rep you talk to to know this. In fact don't even ask please. LOL. I'll share what I find out as I'm pretty invested in this matter.
Copied this post in the other threads I could find addressing this also.
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