Drop it like it's hot

Panasonic's Toughbook CF-33 is a ridiculously rugged 2-in-1

Saving money on data

Mint SIM is the perfect way to get cheap data in the U.S.

Can you handle the truth?

What Apple's latest iPad ads say about Microsoft and Windows

Forecast is cloudy

Windows 10 Cloud will run Win32 apps, but only from the Windows Store

Excessive in a good way

GTX 1050 in a 15-inch convertible? Lenovo went there

Windows goes galactic

Revealed: Samsung's Surface Pro-like Galaxy Book, running Windows 10

We made some changes

Our new forums are here!

Don't count Windows Phone out just yet

Dead? Psh. Here are 5 reasons to stick with Windows 10 Mobile

VPN vs. Proxy

The difference between a proxy and a VPN

Latitude attitude

Dell Latitude 7280 is a business laptop with tons of consumer attitude

4K all the way

You probably don't NEED a 4K webcam, but we love Logitech's BRIO 4K anyway

Long live Windows phone

Contrary to popular belief, Windows phone won't die anytime soon

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 15 of 15
  1. lee.eubanks's Avatar
    Member

    Posts
    88 Posts
    Global Posts
    90 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #1  
    So I've had my 8x for a few days and decided to stop in at Verizon and get the Nokia charging plate. I left the phone on the plate last night and when I woke up this morning, the phone was dead and won't turn on. The green "Fully Charged" light on the grill speaker is still green even when it's off the plate.

    Am I screwed or is there some way to fix this? I can't do a battery pull obviously, so I don't know what to do.
  2. martinmc78's Avatar
    Member

    Posts
    2,745 Posts
    Global Posts
    2,777 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #2  
    Have you tried keeping your finger on the power button for about 15 seconds. Should give it a soft reset.
  3. lee.eubanks's Avatar
    Member

    Posts
    88 Posts
    Global Posts
    90 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #3  
    Tried that. Thanks, but it didn't work! :(
  4. martinmc78's Avatar
    Member

    Posts
    2,745 Posts
    Global Posts
    2,777 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #4  
    Power Button and Volume Down at the same time? Probably already tried that too im guessing - worth a shot though.
  5. jabtano's Avatar
    Member

    Posts
    613 Posts
    Global Posts
    666 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #5  
    One good thing you can still bring it back for a new one... also for me I never buy a new device without having some sort of insurance on it .
  6. lee.eubanks's Avatar
    Member

    Posts
    88 Posts
    Global Posts
    90 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #6  
    Doesn't work either. :(
  7. lee.eubanks's Avatar
    Member

    Posts
    88 Posts
    Global Posts
    90 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #7  
    Unfortunately, I bought it on ebay but it was brand new. I have no idea if HTC would honor any warranty.
  8. Westiemom's Avatar
    Member

    Posts
    96 Posts
    Global Posts
    546 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #8  
    I have really come to believe that there is a problem with the wireless charging pad. If you read back through a lot of other posts you will see a lot of complaints about the phone being dead, or other problems, after it was on the charging pad. I have had absolutely no problems with my Verizon 8X until a few days ago. I use the phone for my alarm and one morning it did not sound, it just lit up. I was awake enough already to see it light up so I picked it up and saw that it was the alarm going off. Not only was there no sound with the alarm, there was no sound at all. I checked the volume controls and everything was set on high. I had to turn the phone off and back on and then all was fine. I packed up the Fatboy pad and put it away and haven't had an issue since. I just wonder if the wireless charging can be the cause or if it is just coincidental?

    Update 4/17/13:
    I haven't had any issues with the wireless charging since the Portico update. Just wanted to note that change. I use the Fat Boy pad all the time now and have for about 6 weeks or so. Works great.
    Last edited by Westiemom; 04-17-2013 at 08:25 PM.
  9. lee.eubanks's Avatar
    Member

    Posts
    88 Posts
    Global Posts
    90 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #9  
    It has to be. It worked fine until I placed it on the charging pad. Very disappointing.

    Does anyone know if HTC honors the warranty if it wasn't purchased directly from retail?
  10. Alan Wake's Avatar
    Member

    Posts
    6 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #10  
    Had the same problem with the phone not turning ON. Phone was on my table, fully charged. I didn't checked my phone for couple of hours, and when i checked it, it was dead. Gone. Tried every possible combination of buttons to reset it and nothing. Also the phone was not charging anymore either. Had to take it to service and they told me that my battery died. I was, WTF, after not even 2 month of lifetime and BOOM ?. They changed my battery and now it's OK. I think the batteries are low quality.
  11. ste1164's Avatar
    Member

    Posts
    9 Posts
    Global Posts
    278 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #11  
    Yea HTC honours warranty for used devices. I have just sent mine in many a time and they have never asked so i have never mentioned it.
  12. lee.eubanks's Avatar
    Member

    Posts
    88 Posts
    Global Posts
    90 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #12  
    Where are you? How do you find service centers? I didn't know the batteries could be replaced?
  13. lee.eubanks's Avatar
    Member

    Posts
    88 Posts
    Global Posts
    90 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #13  
    Thank you so much. I'll try contacting their support to see if I can get it swapped out. I am having to use my GS3 for now, and even after a few days, I'm pissed having to go back to Android.
  14. Luke Pilcher's Avatar
    Member

    Posts
    1 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #14  
    Thank u so much the 15 second power button worked I was getting scared for a second
  15. MxWard's Avatar
    Member

    Posts
    1 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #15  
    Thanks the fifteen second hold down on volume worked great.

Similar Threads

  1. Lumia 900 dead battery, won't turn on.
    By Ryistech in forum Nokia Lumia 900
    Replies: 16
    Last Post: 12-12-2016, 09:45 PM
  2. phone won't turn on!
    By ScubaSteve1219 in forum Windows Phone 7
    Replies: 18
    Last Post: 11-25-2015, 10:09 AM
  3. Please NEED help Focus won't turn on!!
    By eddy9389 in forum Samsung Focus
    Replies: 1
    Last Post: 04-18-2012, 11:09 AM
  4. Focus will turn on to Samsung, but won't turn on
    By focus143 in forum Samsung Focus
    Replies: 2
    Last Post: 03-02-2012, 10:09 AM
  5. Samsung Focus won't turn on.
    By SeanR1221 in forum Samsung Focus
    Replies: 3
    Last Post: 10-23-2011, 11:14 AM

Posting Permissions

";