Long live Windows phone

Contrary to popular belief, Windows phone won't die anytime soon

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

HP Envy 34 review: An ultrawide curved all-in-one after my heart

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 8 of 8
  1. 64GUNSHIP's Avatar
    Member

    Posts
    229 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #1  
    I bought my 8X on Nov. 30th 2012, and immediately after purchasing noticed the camera would not autofocus. Out of fear of looking like a *******, I figured I was doing something wrong and didn't get an exchange at that point. The problem kind of took a back seat in my mind until Christmas day when I wanted to take some pictures...

    By this time the phone was past the 14 day return policy, so I had to send the phone in for repair. On new years eve, I took it to my carrier who sent it to an HTC repair center (standard/preferred procedure for warranty claims in Canada). It returned to the store on January 15th. The good news is the camera was working, the bad news is that something was now wrong with the cellular radio.. I couldn't get on the network, and the network selection menu only showed one carrier (not mine) as on option. So I sent it back for a second time. It returned to the store on January 28th, they claimed the mainboard and sim tray had been replaced, but the same issue with service still existed! However this time, I did get connected to the Bell network for about 30 seconds (received about 15 texts from the last week) before it returned to the same issue of just showing one carrier. I was furious and argued with my carrier for a good hour over what could be done. In the end, it was sent away again.

    To say the least, I'm doubtful that it will be working when it comes back this time. Should I contact HTC directly and see if it can be shipped elsewhere? I'm sure where it's going (some place in Markham, Ontario) is a crappy third-party authorized HTC service centre.

    Any advice is welcomed at this point. And oh HTC, this is the first and last device I will buy from you. Sorry bro.
  2. StantheManLee's Avatar
    Member

    Posts
    12 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #2  
    If it comes back bad again, the best option is to 'fry' your phone. This way you're guaranteed a replacement. I've had to do this on more than one occasion.
  3. 64GUNSHIP's Avatar
    Member

    Posts
    229 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #3  
    Quote Originally Posted by StantheManLee View Post
    If it comes back bad again, the best option is to 'fry' your phone. This way you're guaranteed a replacement. I've had to do this on more than one occasion.
    What exactly do you mean by "fry"?
  4. TruPlaya187's Avatar
    Member

    Posts
    741 Posts
    Global Posts
    806 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #4  
    Now I'm scared!!!!! Just sent my phone as well last week!!!! My carrier is Bell and it is gone to the HTC third-party in Markam. My phone was constantly rebooted up to a point that it never came back. Even charging, tried all the hard reset combo didn't work. Keep us to date with your phone when it comes back and I will let you know about my phone as well.

    If I was you, I would write an email directly to HTC and also call them!!!!!
  5. 64GUNSHIP's Avatar
    Member

    Posts
    229 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #5  
    Quote Originally Posted by TruPlaya187 View Post
    Now I'm scared!!!!! Just sent my phone as well last week!!!! My carrier is Bell and it is gone to the HTC third-party in Markam. My phone was constantly rebooted up to a point that it never came back. Even charging, tried all the hard reset combo didn't work. Keep us to date with your phone when it comes back and I will let you know about my phone as well.

    If I was you, I would write an email directly to HTC and also call them!!!!!
    Mine's been to Markham everytime. It hasn't returned since I made the OP so maybe there's some actual work being put into resolving the issue. I haven't had any luck reaching out to HTC thus far.
  6. TruPlaya187's Avatar
    Member

    Posts
    741 Posts
    Global Posts
    806 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #6  
    Got an email this morning saying that my phone was with FedEx which means that their work is done. Just waiting to see if I will have it today (on the FedEx website it says so). I think that the shop received it on Monday or Tuesday and its been already ship back since last night. I hope that they did fix all my issues!!!!!

    I will let you know when I receive it.
  7. TruPlaya187's Avatar
    Member

    Posts
    741 Posts
    Global Posts
    806 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #7  
    Finally I was able to get my phone today! So far so good!!!! It came back fixed. Crossed fingers no reboots, no crackling sound when listening to music. For sur I will be more confident in a couple of days or weeks.
  8. 64GUNSHIP's Avatar
    Member

    Posts
    229 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #8  
    Lucky you! Mine is still nowhere to be found.. I am so seriously sick of this ****.

Similar Threads

  1. Won a phone I cannot use, not sure what to do
    By sweeneyben in forum Windows Phone 7
    Replies: 9
    Last Post: 10-24-2011, 08:55 PM
  2. About to be unfairly fired from work, what to do?
    By eric12341 in forum The "Off Topic" Lounge
    Replies: 1
    Last Post: 07-15-2010, 08:57 PM

Posting Permissions

";