10-31-2013 11:55 AM
46 12
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  1. jcjackjay's Avatar
    Whenever I connect to my home WiFi (don't have a data plan) and try to connect to Facebook chat using the Messaging app 90% of the time, it gives me a notification of "Can't connect". This used to work just fine usually, but recently its been lacking successful connections. Does anybody have this issue as well? I absolutely love this method of Facebook chat, but it's no use if it doesn't work.
    03-07-2013 03:04 PM
  2. Curtieson's Avatar
    Whenever I connect to my home WiFi (don't have a data plan) and try to connect to Facebook chat using the Messaging app 90% of the time, it gives me a notification of "Can't connect". This used to work just fine usually, but recently its been lacking successful connections. Does anybody have this issue as well? I absolutely love this method of Facebook chat, but it's no use if it doesn't work.
    Do you have it in Airplane mode with WiFi enabled? I do not think it likes that...

    Same with Battery Saver.
    03-07-2013 03:10 PM
  3. jcjackjay's Avatar
    Do you have it in Airplane mode with WiFi enabled? I do not think it likes that...

    Same with Battery Saver.
    I do not have it on airplane mode. Battery saver is off.
    03-07-2013 03:40 PM
  4. Curtieson's Avatar
    I do not have it on airplane mode. Battery saver is off.
    No clue...

    I am signed in to FB Chat all day (my wife and I use it solely vs. SMS) and I am on WiFi all day since I do not get a signal at work.
    03-07-2013 04:23 PM
  5. jcjackjay's Avatar
    No clue...

    I am signed in to FB Chat all day (my wife and I use it solely vs. SMS) and I am on WiFi all day since I do not get a signal at work.
    Flipping the data switch on and off seemed to dl the trick. Do you keep your data connection on during the whole day?
    03-07-2013 10:16 PM
  6. Curtieson's Avatar
    Flipping the data switch on and off seemed to dl the trick. Do you keep your data connection on during the whole day?
    Yes, I keep it on. I can not get regular texts from others if I turn it off...and periodically when walking around the office I'll occasionally get a signal. Basically it isn't worth the hassle of flipping it back and forth. Maybe if I could do it with NFC tags but WP8 has that tied down waaayyy too much to make it practical currently.

    I assumed you had your data flipped off since you didn't have a SIM, that was why I asked about the Airplane mode.
    03-08-2013 09:38 AM
  7. jcjackjay's Avatar
    Oh no, I have a SIM card, but I just don't have a data plan. Like I can text and call, but not use the internet using 4G/3G. But I can use WiFi.
    03-08-2013 10:15 PM
  8. Sagar93's Avatar
    Mines not working either, I am using a Lumia 800.
    Internet and browsing works just fine, but the chat just won't work.
    It keeps saying "can't connect".
    03-21-2013 08:43 AM
  9. Jaskys's Avatar
    Yesterdays update fixed all messaging problems, atleast for me.
    03-22-2013 07:33 AM
  10. Curtieson's Avatar
    Yesterdays update fixed all messaging problems, atleast for me.
    What update?

    Haha, son of a biscuit...mine STOPPED working today...never had a problem before.
    03-22-2013 03:44 PM
  11. jcjackjay's Avatar
    Yesterdays update fixed all messaging problems, atleast for me.
    You sure you have the 8X cuz we 8X's haven't had an update in a while lmfao
    03-28-2013 09:05 PM
  12. Sahil Oberoi's Avatar
    Hey Guys..

    I am also not able to recieve messages through the inbuilt fb chat service using Hotmail account..

    Just got my phn updated..Still no incoming msgs..What to do??
    Ane solutions???
    04-14-2013 09:23 AM
  13. Char Scheerer's Avatar
    The last update pretty much coincides with my chat issue starting up. Never had a problem before, now suddenly only get the initial incoming message, but once I reply...that's it. No new messages come through.
    04-15-2013 09:04 PM
  14. Joel Caubet's Avatar
    Yep exactly the same issue for me since the update. 1st fb message of a conversation comes on wp8 but nothing else unless i switch plane mode on and back off, then i would receive 1 message of that same conversation and nothing else...
    04-17-2013 05:38 PM
  15. xerxesrem's Avatar
    Same hir guys, any update :( im hating windows know :'(
    04-18-2013 08:04 PM
  16. Florin Anghel's Avatar
    Please go to status.live.com and report this issue, I did aswell, they have to take a close look at this. We can't use fb messaging right now.
    04-19-2013 07:44 AM
  17. szamoran's Avatar
    Mines not working either, I am using a Lumia 800.
    Internet and browsing works just fine, but the chat just won't work.
    It keeps saying "can't connect".
    My chats are all off since a few hours ago (no messenger, whatsapp, facebook). Internet and all data apps work just fine, except chat. :(
    04-19-2013 08:11 AM
  18. marcusasdrubal's Avatar
    Same problem here.
    04-28-2013 09:00 AM
  19. pri_barros's Avatar
    Same problem here also.
    04-28-2013 10:04 AM
  20. Abhinav Reddy10's Avatar
    i'm also facing the same problem :( can anyone resolve this problem!!?
    04-28-2013 10:21 AM
  21. Microsoftjunkie's Avatar
    Hit the "status" button to see are you online, invisible, etc. Looks like a person once you're in the messaging app.
    04-28-2013 10:34 AM
  22. TruPlaya187's Avatar
    Same problem for me and my girlfriend!!!
    04-28-2013 10:55 AM
  23. Akshaay Kumar's Avatar
    i too have the same problem......it keeps showing up "can't connect" every time i use the fb chat using messaging.....guys if figured it out let us know ...
    06-19-2013 03:22 AM
  24. Akshaay Kumar's Avatar
    i got it fixed after a single hard reset.......luckey meeee......try reseting guys ..
    06-20-2013 12:07 AM
  25. LEFT KOYL's Avatar
    Has anyone report the bug regarding the messaging FB chat.
    When the friend is on mobile device you can't see his/her messages inside for some reason. You have to open FB application.
    06-22-2013 12:53 PM
46 12

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