Latitude attitude

Dell Latitude 7280 is a business laptop with tons of consumer attitude

4K all the way

You probably don't NEED a 4K webcam, but we love Logitech's BRIO 4K anyway

Long live Windows phone

Contrary to popular belief, Windows phone won't die anytime soon


Dell's already awesome XPS 15 gets even better in 2017

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 6 of 6
  1. DJRedLine's Avatar

    197 Posts
    Global Posts
    198 Global Posts
    0 Post(s)
    0 Thread(s)
    Has anyone got any knowledge of HTC repairs?

    My power button has started to not function correctly and i have to press the button quite a few times to get any response (annoying when you want to lock/unlock the device)

    HTC can collect my 8x and send to their repair centre, but wondered if they actually repair it or send out a replacement due to it being a sealed body?
  2. AngryNil's Avatar

    1,383 Posts
    Global Posts
    1,388 Global Posts
    0 Post(s)
    0 Thread(s)
    Not speaking from experience, but unibody phones can be repaired. There is a chance HTC might just replace it if that option is more feasible for them.

    Either way, your personal data should not be on the device when you send it to another party. Hard reset beforehand (yeah, unfortunately those game saves will be lost).
  3. peacefulberry's Avatar

    698 Posts
    Global Posts
    970 Global Posts
    0 Post(s)
    0 Thread(s)
    I spoke to HTC before about an issue with my 8x (I found out later was a Microsoft issue and not an HTC issue), and the rep said that they try to repair first. So most likely they will attempt to repair it first and if they can't they will probably replace it. But they factory reset it regardless so remember to back up everything. :)
  4. zumo2013's Avatar

    1 Posts
    0 Post(s)
    0 Thread(s)

    My HTC 8x randomly died yesterday. This had happened before but, the old POWER+VOLUME+CAMERA button combination brought it back to life.

    However,this time this would not work, so I decided to contact HTC as I am not in a contract, phone was bought straight out.

    They said they would pick the phone up free of charge etc, but i need proof of purchase, which I do not have.

    After a long debate and how I stated it was their product, she agreed she would check with their engineers to the phone being in warranty.

    I know fine well it is as they can check via the IMEI number, so do not let them brush you off!

    She came back to me and said with it being a new phone they can take it without proof of purchase.

    Anyway the phone was collected today, and i am just awaiting confirmation they have received it.

    Lets see how long it takes them to come up with a resolution.

    Anybody had experience of the time scale?

  5. martinmc78's Avatar

    2,745 Posts
    Global Posts
    2,777 Global Posts
    0 Post(s)
    0 Thread(s)
    I had issues with my first 8x pre portico - But I insisted that I needed a phone for work and could not just send it in for repair - eventually they sent out a new one - I say eventually as it was a few weeks but the phone had just been released and they had stock issues at the time.

    They sent me out a new one to my workplace via courier and picked up my old one the following day.
  6. Sharukh Bhoelan's Avatar

    26 Posts
    0 Post(s)
    0 Thread(s)
    just send my phone to HTC since my screen got internal cracks and the unibody had a strange crack by those speaker holes. Does anyone know how long HTC holds the phone?

Similar Threads

  1. Replies: 8
    Last Post: 04-20-2013, 08:11 PM
  2. Replies: 5
    Last Post: 12-10-2012, 11:12 PM
  3. HTC 8X to Lumia 920 - Bug
    By ajorourke in forum Nokia Lumia 920
    Replies: 5
    Last Post: 12-06-2012, 07:34 AM
  4. Replies: 12
    Last Post: 11-25-2012, 12:32 PM
  5. Replies: 0
    Last Post: 10-30-2012, 01:34 PM

Posting Permissions