Hello everyone. My first post.
After a few days of being unable to update apps I started to look into why my locked AT&t 8x couldn't update or get new apps. The error was something like, The Microsoft account service is unavailable...
Tried setting the time manually, changed my MS account password, tried different MS account, soft, and hard resets, downloaded a new keyboard. At one point I got the 8501001F error. Finally I did a factory reset. It just won't connect to my MS account at all. i can't get onedrive, buy apps/games, etc. I can set it up as an email, contacts, calendar account. The phone works fine - calls, internet, email, calendar, contacts all sync to my accounts. Outlook.com, Corp Exchange, and Gmail.
Calls to AT&T have been unfruitful. Interestingly, MS Windows phone support knew upfront that I was with AT&T after stating I have the 8x and couldn't set up the MS account on it. Apparently they are getting a lot of incidents about this problem. Any else run into this and get it resolved?
After a few days of being unable to update apps I started to look into why my locked AT&t 8x couldn't update or get new apps. The error was something like, The Microsoft account service is unavailable...
Tried setting the time manually, changed my MS account password, tried different MS account, soft, and hard resets, downloaded a new keyboard. At one point I got the 8501001F error. Finally I did a factory reset. It just won't connect to my MS account at all. i can't get onedrive, buy apps/games, etc. I can set it up as an email, contacts, calendar account. The phone works fine - calls, internet, email, calendar, contacts all sync to my accounts. Outlook.com, Corp Exchange, and Gmail.
Calls to AT&T have been unfruitful. Interestingly, MS Windows phone support knew upfront that I was with AT&T after stating I have the 8x and couldn't set up the MS account on it. Apparently they are getting a lot of incidents about this problem. Any else run into this and get it resolved?