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  1. dreamcast87's Avatar

    14 Posts
    Global Posts
    23 Global Posts
    I have this app on my Sprint HTC Arrive called "zServiceTools" when i click it brings up the following info.

    Service Tools

    PRI Verision

    PRL ID

    I got the phone yesterday activated it and updated it and i just noticed this app this morning. What does it do and is it safe to unistall it?

    (I'm not sure i should've posted this here. Can it be moved to to the correct forum)
    Last edited by dreamcast87; 07-22-2011 at 12:21 PM. Reason: missing phone model and network
  2. wellsmanfu's Avatar

    71 Posts
    Global Posts
    94 Global Posts
    It's not really an app, it's just a shortcut to your settings showing you your PRL and PRI versions. I had that show up on my phone after going into the ##3282# screen. I deleted it with no issues. You should be fine.
  3. dreamcast87's Avatar

    14 Posts
    Global Posts
    23 Global Posts
    thanks for the reply I'll delete it.
  4. Dave Blake's Avatar
    Mod and Ambassador Team Emeritus

    5,658 Posts
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    7,157 Global Posts
    It installs itself if you use the ##786# code and is then visible so if you ever want it back just hit that code.

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