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  1. kmmcdonald's Avatar
    Member

    Posts
    49 Posts
       #1  
    My wife and I each have an HTC HD7 on a family plan with T-Mobile. I can access marketplace and music + video apps with no problems. However, when my wife tries to do the same on her phone, the connection times out and she is returned to the applications menu.

    Any ideas? Is the kind of parental lockout in place?

    thanks

    Keith
  2. textomatic's Avatar
    Member

    Posts
    124 Posts
    #2  
    I have a Focus and sometimes I have to reset the phone (power off and on) to be able to access the marketplace.
  3. techtrader's Avatar
    Member

    Posts
    1 Posts
    #3  
    I have experienced this problem as well. The temp. fix is to warm boot the phone. To do this press and hold the power button until you see "goodbye" on your screen. Than simply power it back up. That should fix the problem.
  4. NickA's Avatar
    Member

    Posts
    509 Posts
    Global Posts
    2,672 Global Posts
    #4  
    Add me to the list of having to reboot the phone to get the Market to load. I've had the phone for 2 months and it's only happened twice, so not too bad...

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