locked out while on a call

sos710m

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Nov 19, 2011
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So, when I'm on a call my phone blacks out and won't turn back on until the other person hangs up. So I can't access my number pad or hang up a call to someone's voicemail. I just left my bff a 4 minute long voicemail >_< I'm thinking a master reset might fix it, but I can only hope. I dropped my phone a couple days before I noticed the problem.
 

sos710m

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Nov 19, 2011
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Hmm. I master reset hoping it just got all screwed up with me having to uninstall the latest update and stuff, but that didn't help. Maybe a piece of something fell into the way of the sensor when I dropped it? I hate that I can't hang up my phone! Plus, I'm gonna need to use the dialpad when I call my bank tomorrow. That is gonna suck.
 

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