| | 08-16-2012, 11:14 AM #1
I have an HTC HD7 and I'm unable to connect to the internet when I have wi-fi and cellular data turned on. I can't get tile updates, surf internet explorer, use chat, etc. However, if I turn off cellular data and leave wi-fi on I can use the internet and get updates. Same thing if cellular data was turned on and wi-fi was off then I can get internet and updates.
I've tried turning my phone on and off and taking out the battery and such. The only thing I haven't tried is restoring my phone to factory condition and wiping out all my pics/music/data/etc. I've also tried restarting my router (turning it off/unplugging/etc) and that still doesn't work. Everyone in my house that uses an iphone 4/4s or android phone has no problem going online with cellular and wi-fi enabled at the same time.
Do you guys have any suggestions that could fix it besides restoring to factory condition?