Well that was fun. I went to the AT&T store today to swap for a Focus S. That didn't happen. The sales rep inserts my SIM, looks up and says "You are ok with paying $200, right?"
He tries to tell me that since I got the phone on promotion, I have to pay today's on contract price. I proceed, nicely, to explain how someone needs to lay off the pipe. Both phones were 99 cents that Saturday, and they both sit at $199 today. Same price bracket so six of one, half dozen of the other. He procedes to call the store manager and he says I can have $100 in free accessories or $100 off the phone. Ummm **** NO!
Just got off the phone with ATT Premier customer service and they are going to swap me out for the Focus S for 99 cents with no $35 fee. All I got to do is return my Titan to the store so they can process the order. Fair deal I guess although I'll be running this garbage blackberry for a few days until the Samsung gets here.
I hate to see this phone go. I played with the wife's S last night and this morning and I do feel they are on two different levels as far as build quality. Yet her phone has at least one more bar signal at all times, and her voice is as clear as a land line when she calls me.