02-19-2014 09:09 PM
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  1. Thanasis1968's Avatar
    Hi to all,

    I just got this official reply from Huawei's FB group. Please comment it...

    clipboard01.jpg
    09-17-2013 01:27 AM
  2. montsa007's Avatar
    Passing the buck, at its best.
    No wonder I am never into Chinese phones.
    09-17-2013 01:30 AM
  3. Thanasis1968's Avatar
    Passing the buck, at its best.
    No wonder I am never into Chinese phones.
    yes...those guys can be amusing sometimes...
    09-17-2013 02:12 AM
  4. lupenyk's Avatar
    What you think about GDR3 or WP Blue ?? :/ ..Microsoft must do somethong with this because they guarantees 36 month support of every device!!!..i hope they skip only GDR2 because W1 dont have FM Transmitter
    09-17-2013 03:53 PM
  5. Thanasis1968's Avatar
    What you think about GDR3 or WP Blue ?? :/ ..Microsoft must do somethong with this because they guarantees 36 month support of every device!!!..i hope they skip only GDR2 because W1 dont have FM Transmitter
    But british O2 operator has already delivered GDR2 to its W1s...And you can download other GDR2 enabled ROMs and manually install them!

    I don't think FM radio is the issue
    09-18-2013 01:56 AM
  6. montsa007's Avatar
    If you can lay hands on the British GDR3 rom, you can flash your phone to that ;)
    09-18-2013 02:02 AM
  7. lupenyk's Avatar
    Yeah i know that O2 has GDR2 so i don't know what's the problem.Why Huawei can't get it to all.I just switch from Android to WP because of support and updates :/ it's,sucks....i hope we will get some other updates :/
    09-18-2013 02:31 AM
  8. montsa007's Avatar
    Yeah i know that O2 has GDR2 so i don't know what's the problem.Why Huawei can't get it to all.I just switch from Android to WP because of support and updates :/ it's,sucks....i hope we will get some other updates :/
    I just switch from Android to WP
    The good - You made a switch
    The bad - You chose the wrong weapon :/
    09-18-2013 02:34 AM
  9. lupenyk's Avatar
    I hope Microsoft will do something with it :/ i just bought 4 Huawei phones in row but never again!!
    09-18-2013 03:33 AM
  10. montsa007's Avatar
    I hope Microsoft will do something with it :/ i just bought 4 Huawei phones in row but never again!!
    Do something with what?
    MS can release GDR2 to Huawei, but its on Huawei to push that update to its users...
    09-18-2013 03:50 AM
  11. lupenyk's Avatar
    This situation is quite sad
    09-18-2013 04:31 AM
  12. Thanasis1968's Avatar
    typical "sale-and-forget" business culture...
    09-18-2013 04:34 AM
  13. lupenyk's Avatar
    But when somebody gives you complete update and You only must send it to the customers.. it sad but funny too ..
    09-18-2013 04:40 AM
  14. Thanasis1968's Avatar
    A technical question:

    when I press "update now" on the phone, where is the server accessed ?

    Is it a Huawei hosted server or a Microsoft?
    09-18-2013 04:45 AM
  15. Daniel Rubino's Avatar
    Folks, Facebook, while a popular (and IMO, stupid) social network is not the end all, be all for customer support or official company policy.

    The fact is, Huawei has a GDR2 ROM for the W1 as evidenced in this very forum. There are also reports of users on Vodafone and O2 getting the update as well as those in China.

    In other words, I would not put too much into this FB statement. They're a Chinese company and a lot gets lost in the shuffle.
    lupenyk and BIGPADDY like this.
    09-18-2013 11:32 AM
  16. Fade_z's Avatar
    They garanteed wp8 phone upgradability, not if some a-hole chinese company decides not to support it.
    MSFT delivers it to the OEM's and they decide what to do with it
    09-18-2013 12:40 PM
  17. montsa007's Avatar
    But when somebody gives you complete update and You only must send it to the customers.. it sad but funny too ..
    I really don't think so, MS must have given everyone the raw update which the manufacturer needs to customize as per his phone model.
    Maybe Huawei was not interested in that.
    09-18-2013 12:45 PM
  18. lupenyk's Avatar
    Huawei don't get any customization into their phones ...it is stock WP8 as Microsoft made it
    09-18-2013 12:50 PM
  19. Thanasis1968's Avatar
    09-20-2013 09:36 AM
  20. Thanasis1968's Avatar
    I just got an answer from the Greek Huawei FB group, concerning GDR2:

    "Due to technical problems, this update is not available for the moment..."

    I suppose this answer applies to the rest of the world, not only Greece...

    I also sent an e-mail to mobile@huawei.com asking about GDR2. This is the Huawei Device Customer Care Team.
    Of course, they didn't spend more than 30 seconds, they suggested to contact local Huawei...
    09-24-2013 04:27 AM
  21. montsa007's Avatar
    I just got an answer from the Greek Huawei FB group, concerning GDR2:

    "Due to technical problems, this update is not available for the moment..."

    I suppose this answer applies to the rest of the world, not only Greece...

    I also sent an e-mail to mobile@huawei.com asking about GDR2. This is the Huawei Device Customer Care Team.
    Of course, they didn't spend more than 30 seconds, they suggested to contact local Huawei...
    What a funny way to shrug their shoulders ;)
    Look for developer communities, they may have ROMs for Huawei.
    09-24-2013 04:33 AM
  22. pdplatypus's Avatar
    If they will skip GDR2 update for Worldwide release and release the GDR3 instead, it would be okay for me.
    09-30-2013 10:12 AM
  23. TheRealGiova's Avatar
    You are right, but if they skip also gdr3? If they could skip an update, they can do it twice.. The problem is that nobody knows nothing about the GDR2 update for this device. If you ask on FB/TW page of Huawei they won't answer... The only thing we know is that chinese and english w1 has recived this update..
    09-30-2013 11:30 AM
  24. Thanasis1968's Avatar
    Hi all, I visited econsumer.gov - Your site for cross-border complaints. and created an official complaint about Huawei's denial of delivering GDR2 update for the W1 device. Reference number is 48730906. I don't expect much but I hope it will put a little pressure...
    jakelq likes this.
    10-01-2013 06:23 AM
  25. pdplatypus's Avatar
    If Huawei will also skip GDR3, well fu*k them! Microsoft should revoke their license soon if that happens.
    10-09-2013 11:56 AM
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