- Jan 12, 2013
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The Lumia 640 has been a strong candidate for a lot of prospect buyers and Windows Phone enthusiasts. Have you recently bought one yourself? Have you felt that something was not right or wasn't working well with it? Some hiccups or snags? If "yes", then fire off below and let us know what you've found.
[TIP]Here are some useful information which you may come across:
Some issues with responsiveness and app delays can be resolved by either restarting your phone or performing a Soft Reset.
If things get a bit more serious, you may opt to perform a hard reset.
Lastly, if things really get serious, you may need the Lumia Software Recovery Tool to check your phone up - head over to this Microsoft FAQ page for more info.
Make sure to check the official Windows Phone 8 How-to Page as well for some of the most common tips and trouble shooting guides.[/TIP]
[INFO]Restarting your phone involves turning it off and then turning it on again. Turn off your phone by pressing the power button until you are prompted to "Slide down to power off". Turn your phone on again by pressing the power button until it vibrates.
A soft reset is similar to pressing the reset button in PCs and has the same effect as pulling out the battery of your phone and then putting it back in. For phones with non-removable batteries, press the volume down and power button together until your phone restarts. For phones with removable batteries, you can either opt for the button combination or remove the battery and then return it.
A hard reset will reformat your phone by removing all the user information leaving only the bare OS and firmware currently installed in your phone. This can be done by going to your phone Settings > about > tap on reset your phone. You will be prompted once before doing this just to be sure. Be sure, also, to have everything backed up since there would be no way to recover all of your files.
The Lumia Software Recovery Tool is the final option, for example for "bricked" phones that would no longer turn on, be charged, etc. This can be used to either roll back to a previous OS version or force an update to a more current OS version[/INFO]
Remember to describe the bugs and defects you find as detailed as you can: let us know your phone model and then what happened leading to the bug or how you found the defect. This way, our members would be able to help you quickly and accurately.
[TIP]Here are some useful information which you may come across:
Some issues with responsiveness and app delays can be resolved by either restarting your phone or performing a Soft Reset.
If things get a bit more serious, you may opt to perform a hard reset.
Lastly, if things really get serious, you may need the Lumia Software Recovery Tool to check your phone up - head over to this Microsoft FAQ page for more info.
Make sure to check the official Windows Phone 8 How-to Page as well for some of the most common tips and trouble shooting guides.[/TIP]
[INFO]Restarting your phone involves turning it off and then turning it on again. Turn off your phone by pressing the power button until you are prompted to "Slide down to power off". Turn your phone on again by pressing the power button until it vibrates.
A soft reset is similar to pressing the reset button in PCs and has the same effect as pulling out the battery of your phone and then putting it back in. For phones with non-removable batteries, press the volume down and power button together until your phone restarts. For phones with removable batteries, you can either opt for the button combination or remove the battery and then return it.
A hard reset will reformat your phone by removing all the user information leaving only the bare OS and firmware currently installed in your phone. This can be done by going to your phone Settings > about > tap on reset your phone. You will be prompted once before doing this just to be sure. Be sure, also, to have everything backed up since there would be no way to recover all of your files.
The Lumia Software Recovery Tool is the final option, for example for "bricked" phones that would no longer turn on, be charged, etc. This can be used to either roll back to a previous OS version or force an update to a more current OS version[/INFO]
Remember to describe the bugs and defects you find as detailed as you can: let us know your phone model and then what happened leading to the bug or how you found the defect. This way, our members would be able to help you quickly and accurately.
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