No navigation on HERE Drive+ but worked on Nokia Drive+

[mchood]

I line in Zimbabwe and have a Lumia 800 running Nokia Drive and I can use voice controlled navigation no problem. Yesterday I purchased my mother a Lumia 520 (primarily to get navigation for free) and on loading Here Drive+ I get an error saying that navigation is not possible in this region, mapping works fine though.

Is it the case that Here has less support than the older verison? That sounds ridiculous.

 

[WanderingTraveler]

Huh? Uninstall-reintall should do the trick.

Also, check if your country is supported under Here Drive and Nokia Drive.
On a side note, could you check which country your mom's SIM belongs in? The Lumia 520 comes with Here Drive, not Drive+, which means that navigation is only possible in one region. In this case, it should be the country of the SIM that was put in it while setting it up.

 

[mchood]

Thanks for the info, I checked the license and it is set to Global license, I also then tested with my brother's new 920 and that too does says it does not support navigation in Zimbabwe, while my 800 is still working fine. Definitely seems to be a problem with windows 8 & here drive vs windows 7.8 and nokia drive.