1. Adam Solomon's Avatar
    Hi, I have the Lumia 920. I'm on a 10.8.2 Macbook Air. I'm running the new Windows Phone 3.0 sync tool from the app store. The phone did sync the first time I tried it. However, I wanted to sync again to add movies and playlists. The phone is recognized, it shows my how much free storage I have, but when I press Sync nothing happens. It also won't list what files are currently on the device. Also, if I try and drag files onto the device it says that it is copying, but it doesn't actually copy
    11-17-2012 11:35 PM
  2. hbeaz's Avatar
    Im having the same issues. Wont sync any music. Keeps saying that the music is DRM protected and wont transfer the music.
    11-18-2012 09:10 AM
  3. zephjc's Avatar
    Im having the same issues. Wont sync any music. Keeps saying that the music is DRM protected and wont transfer the music.
    I ran into this issue too. It seems unlike on the iPhone where selecting playlists is enough to add files to the sync queue, you have to select artists too. After numerous attempts with other things (trashing prefs, reinstalling the sync app), clicking 'Select all music' seemed to do the trick
    11-20-2012 10:12 PM
  4. hbeaz's Avatar
    I got it to work by going into File > Allow Access to Folder > then select your music folder
    11-21-2012 07:45 PM
  5. thricetoldtales's Avatar
    Had the same issue and doing the allow access to folder route worked for me, too.
    11-21-2012 08:41 PM

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