Recent content by ricardo_1960

Thank you for your advise. Unfortunately that didn’t work either. It’s been about 15 months since I bought it, so there’s no warranty. At this point I’m trying to find a number where I can call and speak to some one high up with in the Microsoft company. I appreciate any help I can get.

Hey, thanks for your response. They tried the USB to boot it at the store, but didn’t work.

About three weeks ago I allowed an automatic windows update to take place overnight. The next day when I turned on my tablet this sign came up: “ Your computer was not turned off properly, please press here to re-start.” Up until today it hasn’t re-started. I took it to the Microsoft store and...