I can't seem to find any other mention of this problem...
I got my Lumia 950 on December 7th. On December 8th, I got a text reply within a group that only showed the first letter of the message. Every subsequent message from that same number was exactly the same, only showing the first letter. I didn't happen when the other two numbers within the group would respond. I had the person with the offending number text me directly, outside of the group, and it worked perfectly fine. I didn't consider it a big problem at the time, since I didn't text with that person often. Note: the incomplete texts came from a Samsung Galaxy S5 Mini on AT&T.
About a month later, it happened again, this time with a different person/number. This time it was the person that I text/texts me probably most frequently. This started a day or two after he switched from an AT&T Samsung Galaxy Note 4 to a Galaxy S6. Now it has happened, and continues to happen, within several group text threads with this one number.
Last week I entered my phone in to the Windows Insider program and downloaded the newest available build. I was hoping that maybe a new OS build would fix the problem. That didn't make any difference.
I contacted AT&T yesterday about the issue. They re-provisioned the sim and checked all of their side of things and could not come up with a solution. In the end, we decided that I would do a full reset on my device to see if it would fix the issue. I did that and the problem remains (I did not restore to a previous backup, as I did when I first got the phone). I was supposed to get a callback from AT&T this morning, but they never called. At this point, I feel like all they would be able to do is give me a new device.
I'm hoping someone else will have had this issue and can point me in the right direction. Thanks!
I got my Lumia 950 on December 7th. On December 8th, I got a text reply within a group that only showed the first letter of the message. Every subsequent message from that same number was exactly the same, only showing the first letter. I didn't happen when the other two numbers within the group would respond. I had the person with the offending number text me directly, outside of the group, and it worked perfectly fine. I didn't consider it a big problem at the time, since I didn't text with that person often. Note: the incomplete texts came from a Samsung Galaxy S5 Mini on AT&T.
About a month later, it happened again, this time with a different person/number. This time it was the person that I text/texts me probably most frequently. This started a day or two after he switched from an AT&T Samsung Galaxy Note 4 to a Galaxy S6. Now it has happened, and continues to happen, within several group text threads with this one number.
Last week I entered my phone in to the Windows Insider program and downloaded the newest available build. I was hoping that maybe a new OS build would fix the problem. That didn't make any difference.
I contacted AT&T yesterday about the issue. They re-provisioned the sim and checked all of their side of things and could not come up with a solution. In the end, we decided that I would do a full reset on my device to see if it would fix the issue. I did that and the problem remains (I did not restore to a previous backup, as I did when I first got the phone). I was supposed to get a callback from AT&T this morning, but they never called. At this point, I feel like all they would be able to do is give me a new device.
I'm hoping someone else will have had this issue and can point me in the right direction. Thanks!