1. clemgrad85's Avatar
    Hello....so, I had to get a new 950 for my wife and after getting it set up, it won't open to the main start screen (the screen with the different sizes of icons). It opens to the alphabetical list of icons (like you would see when you swipe to the left from the main start page). I know this is an easy fix, but am about to pull my hair out trying to figure it out. Can anyone give me some direction on this? Thanks in advance.
    02-01-2017 06:27 PM
  2. Ibodnano's Avatar
    Long tap on the app to pin to the start, and you have the start screen.
    02-01-2017 07:00 PM
  3. clemgrad85's Avatar
    Thanks, I knew we could do it one at a time, but I thought it initially opened up to the start screen being set up with the basic apps already on the start page. But thanks for confirming.
    02-01-2017 07:48 PM
  4. Ibodnano's Avatar
    Originally posted by clemgrad85
    Thanks, I knew we could do it one at a time, but I thought it initially opened up to the start screen being set up with the basic apps already on the start page. But thanks for confirming.
    Yes, it is weird that you did have that start screen after set up
    02-01-2017 10:36 PM
  5. libra89's Avatar
    Thanks, I knew we could do it one at a time, but I thought it initially opened up to the start screen being set up with the basic apps already on the start page. But thanks for confirming.
    Try a soft reset (hold volume down + power button together until the phone turns off).
    02-02-2017 07:42 AM

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