1. northernpipeman's Avatar
    Hi, I have a L950 with the Preview build.

    The BBC iPlayer app has stopped working - I can open it and select a programme, but only get a black screen where it should show a screenshot and a 'play' icon. The rest of the app interface appears to work ok.

    I have a TV license (for what that's worth) and I have signed-in to the app ok, but nothing works on cellular or wifi.

    Has anyone else had this problem, or can you suggest a solution?
    02-16-2017 06:00 AM
  2. charlatan1978 said: Best Answer

    Hi, I believe that the BBC iPlayer app is scheduled to stop working on Windows phones.
    The only way to watch iPlayer is via the Edge browser on your phone.
    I can confirm that I have the same issue as you on my Lumia 930 (Windows 10 mobile 14393.726).
    However iPlayer does work if I view it from the Edge browser.
  3. charlatan1978's Avatar
    Hi, I believe that the BBC iPlayer app is scheduled to stop working on Windows phones.
    The only way to watch iPlayer is via the Edge browser on your phone.
    I can confirm that I have the same issue as you on my Lumia 930 (Windows 10 mobile 14393.726).
    However iPlayer does work if I view it from the Edge browser.
    northernpipeman likes this.
    02-16-2017 06:07 AM
  4. charlatan1978's Avatar
    Hi, I believe that the BBC iPlayer app is scheduled to stop working on Windows phones.
    The only way to watch iPlayer is via the Edge browser on your phone.
    I can confirm that I have the same issue as you on my Lumia 930 (Windows 10 mobile 14393.726).
    However iPlayer does work if I view it from the Edge browser.
    northernpipeman likes this.
    02-16-2017 06:08 AM
  5. northernpipeman's Avatar
    Hi, I believe that the BBC iPlayer app is scheduled to stop working on Windows phones.
    The only way to watch iPlayer is via the Edge browser on your phone.
    I can confirm that I have the same issue as you on my Lumia 930 (Windows 10 mobile 14393.726).
    However iPlayer does work if I view it from the Edge browser.
    Thanks for replying - at least its not my phone!

    However, I thought that it was only the WP8.1 version of the app that was being broken, not the W10M version, but I guess the press release was typically unclear about that. I'll have to get an ipodphone, rant, android, rant, apps, etc.
    charlatan1978 likes this.
    02-16-2017 07:14 AM
  6. charlatan1978's Avatar
    Have you tried viewing iPlayer in your phones browser?
    02-16-2017 07:18 AM
  7. northernpipeman's Avatar
    Have you tried viewing iPlayer in your phones browser?
    yes, that does seem to work ok. Shame about the app, but not surprising.
    charlatan1978 likes this.
    02-17-2017 01:34 AM

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