Lumia 950 display purple tint.

[Theo Kapaa]

Hi I recently bought a Lumia 950 and it's awesome but I did an update that took to long to finish and when my phone started up I notice a purple tint on the display. Especially on the settings app .All the other colors look fine and if i put the brightness to max than it dissapears.What can I do to fix it I think something went wrong with the firmware how can I fix it.
Pls help.

 

[Indistinguishable]

Hi I recently bought a Lumia 950 and it's awesome but I did an update that took to long to finish and when my phone started up I notice a purple tint on the display. Especially on the settings app .All the other colors look fine and if i put the brightness to max than it dissapears.What can I do to fix it I think something went wrong with the firmware how can I fix it.
Pls help.

Hi there -

Sometimes a simple soft reset can fix things like this. To do a soft reset, simply hold down the power button until the device vibrates and restarts itself.

Let me know if that doesn't fix the issue!

 

[Theo Kapaa]

Thank you for your advice but that didn't fix it.
What else can I do?

 

[Theo Kapaa]

Is it a firmware problem?

 

[xandros9]

Is it a firmware problem?

Quite possibly, could also be hardware but I'm thinking maybe using Color Profile in Settings > Extras > Display may help?

If that doesn't help, which I suspect it may not if max brightness solves it, I would erase the phone with the Windows Device Recovery Tool and go from there to rule out firmware/software.

 

[Theo Kapaa]

I did it with windows device recovery tool but it only reinstal the software and not the firmware how can I reinstal the firmware
Thank you by the way.