Please don't post to say you have had the same issue.... I'm sure many people have....PLEASE tell me if there is a solution and what it is. I may be in the middle of anything, emailing, playing a game, posting on fb etc when suddenly no amount of tapping the screen will restore action. I can't change to another tab, and going back to the menu and then returning to the tab does nothing. I have to switch off/ downpower the surface then re-open IE. Please be aware, while I am quite bright, I am no techie here so if you have a solution could I have it in layman terms... feel free to speak to me in words of one syllable. I confess I am more at home with Chrome, but of course I can't get this on the Surface.... As I have had some very problematic times with the Surface 2 since it was purchased at Christmas (including sending the first one back to Microsoft - they admitted it was a defective tablet) I am feeling very down with Microsoft at present. PLEASE HELP!!!!