Surface 3 Goes Through Full shutdown when dormant for extended time
When I put down my Surface (close the lid or hit the physical power button, and pick it back up within a 20-30 minutes, it will instantly come back on like my past Win8 tablets did. But, if I leave it for several hours, it routinely has completely powered down and has to go through a full reboot (get the Surface screen). Now that I have Win10, it is happening almost every time the device has been dormant for several hours.
I have worked with MS Support on the issue once, but the things they had me do did not change the issue at all. My questions:
When I put down my Surface (close the lid or hit the physical power button, and pick it back up within a 20-30 minutes, it will instantly come back on like my past Win8 tablets did. But, if I leave it for several hours, it routinely has completely powered down and has to go through a full reboot (get the Surface screen). Now that I have Win10, it is happening almost every time the device has been dormant for several hours.
I have worked with MS Support on the issue once, but the things they had me do did not change the issue at all. My questions:
- Is this "normal" behavior for the Surface?
- If not normal, are others having the same problem or is this a problem unique to my machine?
- Are there any fixes? (I have tried everything in the Power settings....)