- 11-15-2012, 12:03 PM #1
Just saw this and thought it was interesting. Potentially a class action suit.
Lawyer sues Microsoft over Surface tablet storage
Makes me think it might be worth it for new WP8 phone users to see how much of the stated built-in storage is actually available and not being used up by programs and preinstalled stuff
- 11-15-2012, 12:19 PM #3
I would think that most people buying a 32 GB device would likely expect to have more than half of that space available for their own use.
Assuming the facts are correct, what the heck is on there that takes up that much space?
- 11-15-2012, 12:24 PM #4
^^ Totally. Until now I've never thought about it much or looked into the items I've bought over the years, but I've always basically expected that a XXGB device of any kind (tablet, phone, laptop, whatever) has XXGB available for ME rather than XXGB of total storage before the manufacturer loads all their required stuff onto it.
Will be interesting to see what happens with this and if other people have the same experience and claim.
11-15-2012, 12:26 PM #5
- 255 Posts
I am not a fan of lawsuits like this.
Though, I was pretty shocked to find out just how big Windows RT/Office and the Microsoft apps were. 16 GB is pretty crazy. I would have thought they would be able to squeeze RT into a smaller footprint since there are no legacy apps. I think there may be a ton of code in there that is not needed. Perhaps as they update RT we will see the OS size shrink a bit.
If I though about only having 16 GB for apps before I bought it I may have purchased the 64 GB model. Oh well, still LOVE my Surface!
- 11-15-2012, 12:33 PM #6
Thing is it doesnt say anywhere that 32GB is what you have available - it says it comes with a 32GB drive so this ***** lawyer hasnt really got a leg to stand on. When you buy a pc it advertises that it has a 1TB hd but what have you got by the time the OS is loaded on it? Is he now going to put class action lawsuits against all the PC manufacturers? Microsoft could always send him a new surface tablet with no OS loaded on it so he gets his 32GB - he could always turn it into a skateboard or something.
- 11-15-2012, 12:48 PM #12
That's why Microsoft will make those -suckers- pay for a yearly subscription just to be able to edit their own documents while we get it for FREE.
- 11-15-2012, 12:56 PM #13
If what he's saying is true. I think he has a good case. If a 32GB tablet only has 16GB of usable space, it should advertised as such.
- 11-15-2012, 01:03 PM #14
Ordered my surface RT 32gb yesterday and right after it ordered a 64GB sd card saved myself £150 on the 64GB model
- 11-15-2012, 01:19 PM #15
The way I am looking at it is, if he had 27GB or 25GB or even 23GB of available space. I don't think he would stand a chance. Having only 16GB of available space on an advertised 32GB tablet just seems way too deceptive to me. That why i think he has a good case.
It will be interesting to see how this turns out.
- 11-15-2012, 03:39 PM #16
there is too much precendent with other devices having less than advertised space. The only argument here is "how much is too much" when it comes to system space and I think you'd see multiple vendors jumping on the defendent's docket because no one wants to be pinned down with how to calculate unformatted space.
How come no one ever did this before? Oh that's right because its not Microsoft.
- 11-15-2012, 05:47 PM #17
- 11-15-2012, 07:25 PM #19
Like I said, the way I am looking at it is, if he had 27GB or 25GB or even 23GB of available space. I don't think he would stand a chance. Having only 16GB of available space on an advertised 32GB tablet just seems way too deceptive to me. That why i think he has a good case. I think the average consumer would be deceived and I think that's how a judge would look at it.
We'll have to wait and see what the court does.
Last edited by palandri; 11-15-2012 at 07:31 PM.
11-15-2012, 07:47 PM #20
- 226 Posts
Doesn't stand a chance. It is advertised as having 32GB. Which is factually correct. What is left for you to use is another story and Microsoft never said you actually have 32GB at your disposal.
Another thing, forget about installed software for a minute. Any and all hard drives NEVER have the exact amount of storage advertised. It has been like this since the dawn of time. Microsoft doesn't need yo shoot this guy down. The Judge will do it himself.
- 11-29-2012, 04:21 PM #22
I will say this... At least this page -> Surface specifications says "*System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB = 1 billion bytes. See Surface.com/storage for more details." And on that storage page it does say the 32GB device has 16GB free, and the 64 has 45GB free. That should help MS's case.