Is it normal while watching videos for Surface RT to fade to black?

Jazmac

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Its probably a setting I'm unaware of but its kinda odd that while watching videos on my Surface for it to fade to black. Then I have to swipe the lock screen to get it to return. That or tap the screen every few minutes which is annoying. Is this something I can fix?
 

mlm1950

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There is probably a screen sleep setting somewhere that activates after so many minutes of inactivity. My laptop does the same thing.
 

Jazmac

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There is probably a screen sleep setting somewhere that activates after so many minutes of inactivity. My laptop does the same thing.

My laptop doesn't do that, nor does my desktop. I need to research this one because I don't want to be watching Netflix while eating and have to continually have to refresh the screen.
 

Reflexx

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Check your power management settings. It's set to dim the screen after a specified amount of time with no input.
 

narv

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have you been able to resolve this yet? under settings, pc settings, general, display there is a setting to adjust the screen brightness automatically.. im not sure thought if that is the same setting youre looking for.
 

Jazmac

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have you been able to resolve this yet? under settings, pc settings, general, display there is a setting to adjust the screen brightness automatically.. im not sure thought if that is the same setting youre looking for.

I did not find automatic screen brightness where you said. Are you on the tablet settings are the desktop?
 

Eric Hon

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Right click on the start screen area of the lower right corner to bring up the context menu. Select "power options" and then click on "change plan settings"
 

Dewg

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Here is what you need to do. Go to your Start Screen. Swipe the Charms Bar (from the right). Do a search. Type in: power
Touch the "Settings" category just under Apps. Touch "Power Options" to bring up the desktop power controls. In there you will see screen time-outs and sleep options.
 

EDDS

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This is actually a problem with some apps, I find I can watch youtube, xbox video pretty much anything ok, except the sky news app, it will time out while watching a video.

So this is an app problem really.
 

Jazmac

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This is actually a problem with some apps, I find I can watch youtube, xbox video pretty much anything ok, except the sky news app, it will time out while watching a video.

So this is an app problem really.

More than a few apps need work but you may be onto something there. I'll check on the power settings and see if I can get around this issue. Its an annoyance for me.
 

giulia regan

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I got the surface about 2 months ago and I have this problem,i mean that one related to the screen blacking out while watching videos. It has not happened on Netflix, at least not the last time I used it, but it does happen on you tube n others. Hope to find solution because ?399 not to be able to use a simple thing like you tube is ridiculous.
 

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