1. Jazmac's Avatar
    Its probably a setting I'm unaware of but its kinda odd that while watching videos on my Surface for it to fade to black. Then I have to swipe the lock screen to get it to return. That or tap the screen every few minutes which is annoying. Is this something I can fix?
    11-22-2012 10:11 AM
  2. mlm1950's Avatar
    There is probably a screen sleep setting somewhere that activates after so many minutes of inactivity. My laptop does the same thing.
    11-22-2012 10:16 AM
  3. Jazmac's Avatar
    There is probably a screen sleep setting somewhere that activates after so many minutes of inactivity. My laptop does the same thing.
    My laptop doesn't do that, nor does my desktop. I need to research this one because I don't want to be watching Netflix while eating and have to continually have to refresh the screen.
    11-22-2012 10:43 AM
  4. Reflexx's Avatar
    Check your power management settings. It's set to dim the screen after a specified amount of time with no input.
    11-22-2012 11:03 AM
  5. Jazmac's Avatar
    Check your power management settings. It's set to dim the screen after a specified amount of time with no input.
    I'll check it and I hope that's it. I really enjoy my Surface and I want to think this is just a tweak I need to address. Thanks.
    11-22-2012 12:22 PM
  6. narv's Avatar
    have you been able to resolve this yet? under settings, pc settings, general, display there is a setting to adjust the screen brightness automatically.. im not sure thought if that is the same setting youre looking for.
    11-24-2012 09:40 AM
  7. Jazmac's Avatar
    have you been able to resolve this yet? under settings, pc settings, general, display there is a setting to adjust the screen brightness automatically.. im not sure thought if that is the same setting youre looking for.
    I did not find automatic screen brightness where you said. Are you on the tablet settings are the desktop?
    11-24-2012 09:07 PM
  8. Eric Hon's Avatar
    Right click on the start screen area of the lower right corner to bring up the context menu. Select "power options" and then click on "change plan settings"
    11-24-2012 09:10 PM
  9. Jazmac's Avatar
    Right click on the start screen area of the lower right corner to bring up the context menu. Select "power options" and then click on "change plan settings"
    right click? Surface tablet.
    11-26-2012 01:05 AM
  10. Dewg's Avatar
    Here is what you need to do. Go to your Start Screen. Swipe the Charms Bar (from the right). Do a search. Type in: power
    Touch the "Settings" category just under Apps. Touch "Power Options" to bring up the desktop power controls. In there you will see screen time-outs and sleep options.
    11-26-2012 11:54 AM
  11. EDDS's Avatar
    This is actually a problem with some apps, I find I can watch youtube, xbox video pretty much anything ok, except the sky news app, it will time out while watching a video.

    So this is an app problem really.
    11-26-2012 12:11 PM
  12. Jazmac's Avatar
    This is actually a problem with some apps, I find I can watch youtube, xbox video pretty much anything ok, except the sky news app, it will time out while watching a video.

    So this is an app problem really.
    More than a few apps need work but you may be onto something there. I'll check on the power settings and see if I can get around this issue. Its an annoyance for me.
    11-26-2012 09:49 PM
  13. giulia regan's Avatar
    I got the surface about 2 months ago and I have this problem,i mean that one related to the screen blacking out while watching videos. It has not happened on Netflix, at least not the last time I used it, but it does happen on you tube n others. Hope to find solution because 399 not to be able to use a simple thing like you tube is ridiculous.
    08-26-2013 05:24 AM
  14. quantum tao's Avatar
    what are you using to watch the video when it goes dark?
    08-26-2013 07:17 AM

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