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  1. Jazmac's Avatar
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       #1  
    Its probably a setting I'm unaware of but its kinda odd that while watching videos on my Surface for it to fade to black. Then I have to swipe the lock screen to get it to return. That or tap the screen every few minutes which is annoying. Is this something I can fix?
  2. mlm1950's Avatar
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    #2  
    There is probably a screen sleep setting somewhere that activates after so many minutes of inactivity. My laptop does the same thing.
  3. Jazmac's Avatar
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       #3  
    Quote Originally Posted by mlm1950 View Post
    There is probably a screen sleep setting somewhere that activates after so many minutes of inactivity. My laptop does the same thing.
    My laptop doesn't do that, nor does my desktop. I need to research this one because I don't want to be watching Netflix while eating and have to continually have to refresh the screen.
  4. Reflexx's Avatar
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    #4  
    Check your power management settings. It's set to dim the screen after a specified amount of time with no input.
  5. Jazmac's Avatar
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       #5  
    Quote Originally Posted by Winning Guy View Post
    Check your power management settings. It's set to dim the screen after a specified amount of time with no input.
    I'll check it and I hope that's it. I really enjoy my Surface and I want to think this is just a tweak I need to address. Thanks.
  6. narv's Avatar
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    #6  
    have you been able to resolve this yet? under settings, pc settings, general, display there is a setting to adjust the screen brightness automatically.. im not sure thought if that is the same setting youre looking for.
  7. Jazmac's Avatar
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       #7  
    Quote Originally Posted by narv View Post
    have you been able to resolve this yet? under settings, pc settings, general, display there is a setting to adjust the screen brightness automatically.. im not sure thought if that is the same setting youre looking for.
    I did not find automatic screen brightness where you said. Are you on the tablet settings are the desktop?
  8. Eric Hon's Avatar
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    #8  
    Right click on the start screen area of the lower right corner to bring up the context menu. Select "power options" and then click on "change plan settings"
  9. Jazmac's Avatar
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       #9  
    Quote Originally Posted by Eric Hon View Post
    Right click on the start screen area of the lower right corner to bring up the context menu. Select "power options" and then click on "change plan settings"
    right click? Surface tablet.
  10. Dewg's Avatar
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    #10  
    Here is what you need to do. Go to your Start Screen. Swipe the Charms Bar (from the right). Do a search. Type in: power
    Touch the "Settings" category just under Apps. Touch "Power Options" to bring up the desktop power controls. In there you will see screen time-outs and sleep options.
  11. EDDS's Avatar
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    #11  
    This is actually a problem with some apps, I find I can watch youtube, xbox video pretty much anything ok, except the sky news app, it will time out while watching a video.

    So this is an app problem really.
  12. Jazmac's Avatar
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       #12  
    Quote Originally Posted by EDDS View Post
    This is actually a problem with some apps, I find I can watch youtube, xbox video pretty much anything ok, except the sky news app, it will time out while watching a video.

    So this is an app problem really.
    More than a few apps need work but you may be onto something there. I'll check on the power settings and see if I can get around this issue. Its an annoyance for me.
  13. giulia regan's Avatar
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    #13  
    I got the surface about 2 months ago and I have this problem,i mean that one related to the screen blacking out while watching videos. It has not happened on Netflix, at least not the last time I used it, but it does happen on you tube n others. Hope to find solution because 399 not to be able to use a simple thing like you tube is ridiculous.
  14. quantum tao's Avatar
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    #14  
    what are you using to watch the video when it goes dark?

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