1. MSkulker's Avatar
    The touchscreen died on my Surface RT. I just received its replacement from Microsoft. The new unit seems identical to my launch-day original except in one respect - the volume rocker on the new unit feels loose. I remember (I think) the original one feeling quite solid. This new one has a significant travel between when you start pressing the button and when it actually makes contact with the interior switch. There appears to be a little spring pushing back on the button, but it doesn't feel strong enough, resulting in a "loose" (and cheap) feeling rocker.

    Anyone else have a rocker that feels like this? Is this a new design change to address the "sticking rocker" issue?
    12-12-2012 06:17 PM
  2. illidanx's Avatar
    The touchscreen died on my Surface RT. I just received its replacement from Microsoft. The new unit seems identical to my launch-day original except in one respect - the volume rocker on the new unit feels loose. I remember (I think) the original one feeling quite solid. This new one has a significant travel between when you start pressing the button and when it actually makes contact with the interior switch. There appears to be a little spring pushing back on the button, but it doesn't feel strong enough, resulting in a "loose" (and cheap) feeling rocker.

    Anyone else have a rocker that feels like this? Is this a new design change to address the "sticking rocker" issue?
    well i got my surface on launch day so it does not feel like this for sure.
    12-12-2012 08:28 PM
  3. johnbash612's Avatar
    actually mine is quite loose. I can't remember if it was loose since I had it though or if it loosened through use and being mad at the volume rocker sticking issue.
    12-14-2012 11:44 AM

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