- 02-01-2013, 08:48 AM #26
To the OP.
What is the average return rate for such devices? You are bringing what may just be another "hit" piece with no details and no data to back it up. Given most of the Surface tablets were sold in MSFT stores its doubtful they are going to flaunt such a high return rate. So, please do us the favor of providing a little due diligence and determine how they came up with those numbers.
- 02-01-2013, 08:48 AM #27
I hear a lot of complaints about RT, Surface and otherwise. Some are legitimate complaints and some are just people not familiar with devices. Before you complain about RT not performing a certain task, do a little research. Win8 and RT are completely new OS'. Try researching and asking before you spread FUD. I've had Surface since launch and Win8 for a month or so. Still learning what it can and will do.
- 02-01-2013, 09:17 AM #29
because everything I buy I check to see if it will run facebook first, thanks for letting me know. sarcasm intended. BTW, the iPad doesn't run the latest OSX programs either. Yes, RT looks like Win8, but doesn't that help most people have a comfort level with using it? It is similar to my WP8 and I don't expect to play Skyrim on my phone, but I like the option of opening Office documents across the platforms and simple games (like Robotek currently). I am waiting to see what Nokia's tablet will offer vs the Surface RT. I do wish that the RT was $100-150 less.
- 02-01-2013, 09:43 AM #30
Galaxy Tab return rate at 13%; iPad 2% | Apple - CNET News
For goods in general, it appears to be about 10% is the average.
02-01-2013, 09:51 AM #31
- 465 Posts
I returned my black 64GB one yesterday on the last day of the generous holiday return window -pun intended. I held on to it as long as I could to minimize my Surfaceless time. I'll be back to a MS store soon -the closest one is 2.5 hours away, to pick up a 128GB Pro. If I prefer it, I'll keep it; otherwise, I'll trade it in for another RT. Any comparisons to non-Windows devices are so meaningless to me, for multiple functionality reasons; plus, there is only one 1.5 lb/.68 kg tablet that has Office -the common currency in computing, SD expansion, a standard USB port, HDMI out, a kickstand and thin, very light keyboards/covers. I want these things; I need a Surface.
BTW, and with due respect to all, for my tastes and sensibilities, the (charcoal) Surface is the masculine tablet, or the most fit tablet for an adult male. Wink.
Last edited by RTGent; 02-01-2013 at 10:24 AM.
- 02-01-2013, 10:16 AM #33
I'm still not convinced on my Surface, but I'll probably keep it because the combination of quality hardware and utility are unmatched for my use. I'm just stating why I wouldn't doubt a much higher rate than its competitors.
Last edited by plmn; 02-01-2013 at 10:36 AM.
02-01-2013, 10:35 AM #35
- 465 Posts
- 02-01-2013, 10:36 AM #36
If an admin wants to fix the title to "very high" that'd be great.
- 02-01-2013, 11:01 AM #37
How high do you think Walmarts return rate is? People these days have an "I'll play with it and return it" mentality, I'd wager a good portion of those returns people never planned on keeping them in the first place. MS really could have done a better job educating people as well on the differences. How hard is it to just tell people RT is new apps only?
- 02-01-2013, 12:33 PM #38
- 02-02-2013, 09:28 AM #40
If happiness in your life depends on posting online about less than stellar sales of a product you don't like on a forum of people you don't know, then maybe it's time to sit in a closed garage in an idling car for a few hours.
- 02-03-2013, 05:38 AM #46
many of us knew a pro version was coming. most of the stores knew a pro version was coming. i have told many to wait and i am sure many sales clerks may have done the same. returns are just the result of morons buying stuff blindly. do you want to see a failure watch blackberry over the next 12 months.
- 02-03-2013, 10:57 AM #48
For what it is worth, i spoke to one of the assistants at a MS stand in Dadeland and asked him about returns. He mentioned that they had quite a few and the vast majority that were returned were usually by people who had recieved them as Christmas gifts. He said that those who bought for themselves, very rarely returned them.
- 02-03-2013, 02:33 PM #49
I bought one for my wife as an anniversary gift, and as much as she liked it she really wanted to upgrade her 900 to a 920 instead. So I had to return it and use that money instead to pay full price for a 920. I miss it badly.
- 02-06-2013, 06:08 AM #50
I had a Surface RT for couple of weeks before returning it. In the end it didn't fit my needs, but I certainly liked a lot about it. Well, I got a chance to play with the Pro at the store last evening, and had to come back here to give my 2 cents... I have to say, I don't get it at all. Yes, it's snappy, and yes it has higher res screen, but it runs hot, it has a fan that you can actually hear, it's much heavier and thicker, and from all accounts, the battery life is close to 3.5 hours... What is the point?? It felt like I was back 10 years ago or so, trying to desperately find a tablet. At the time I bought Samsung Q1U, running Vista... Made about as much sense then as Pro does now - crappy tablet experience, and a compromised laptop experience, all for way too much money. The difference is that back then there were few other options, unlike now.
I really hope that MS sticks with Win RT and develops it further, and that the next Surface RT addresses most of its known issues. It makes much more sense as a tablet, and has the potential to become the 3rd player.
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