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  1. petersun21's Avatar
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       #1  
    I have deleted a few apps. windows store tries to update them and fails. Any idea how to remove them completely.
  2. johninsj's Avatar
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    #2  
    do you perhaps have more than one user login on your surface?
  3. petersun21's Avatar
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       #3  
    I even tried to refresh my surface. It has two accounts. However, I am sure other user was not logged on because I restarted several times.
  4. johninsj's Avatar
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    #4  
    Quote Originally Posted by petersun21 View Post
    I even tried to refresh my surface. It has two accounts. However, I am sure other user was not logged on because I restarted several times.
    You need to uninstall the app from both user accounts
  5. stephen_az's Avatar
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    Try selecting the run command and then running Wsreset.exe. That will reset the Windows Store cache. The issue is often just a cache issue.
    petersun21 likes this.
  6. petersun21's Avatar
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       #6  
    Quote Originally Posted by stephen_az View Post
    Try selecting the run command and then running Wsreset.exe. That will reset the Windows Store cache. The issue is often just a cache issue.
    Thank you for the information. However, it did not solve the problem. There is one piece of information I forgot to mention. I have tweaked the registry to install apps on SD card. Just hope that Microsoft officially endorse installing apps on SD card. I reset my Surface and uninstalled everything that comes with it. Tweaked registry and reinstalled all the apps. The four apps I am having problem with were never reinstalled after reset.

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