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  1. mcgrady667's Avatar
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       #1  
    Hi Folks,

    does anyone experience problems with the touch cover?
    I have similar problems like this: Microsoft Surface: Kündigt sich beim Touch Cover ein Covergate an? | v-i-t-t-i.de

    (German Link, only relevant for the pictures!)

    I folded the touchcover to the backside (like a newspaper) as advertised to work with the tablet with on screen board. It seems that the touchcover doesn't survive this type of usage.
    Now my question: Shouldn't i be able to do this? Is this a hardware problem and i should get it returned? Or should I avoid folding it back?

    Whats your experience?
  2. markfive's Avatar
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    377 Posts
    #2  
    I had a Touch Cover replaced under warranty for precisely this issue - it is a known fault with early versions of the cover. I'd raise the fault with Microsoft.

    PS. Welcome to WPCentral!
    Lumia 930 | Surface Pro 3 |
  3. mcgrady667's Avatar
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       #3  
    Ok. Thanks for your quick answer.

    So I just have to decide, whether I contact Microsoft directly or the dealer I bought it from.
    So far I think Microsoft is the better option, because I think all the touch covers from the dealer will be from earlier versions of the cover.
  4. markfive's Avatar
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    377 Posts
    #4  
    Yes, if Microsoft will swap it for you then I would definitely do that.
    Lumia 930 | Surface Pro 3 |

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