RT "won't wake up" problem returns with a vengeance
Having owned my Surface RT for two years, for the most pat I have been very pleased with it. I went through a stage where it would go to sleep then not wake up again but after a few updates that problem largely went away. However, over the past two weeks it has done some updates and now virtually every time it sleeps it the won't wake up and requires a re-boot. This is making working with the RT a nightmare as I find I am rebooting it almost every time I want to use it! Does anyone have any advice or a solution to this?
I did a refresh some time ago but don't want to do a factory reset as my kids have a game with a very high score which has taken them over a year to accumulate and the last time we did a factory reset they lost everything despite having done a proper backup and restored from it - we queried that with the software company (Fingersoft) and they confirmed it would happen again if we did a factory reset as their high scores do not get stored in the backup! So what now? As I said - any ideas please?
Having owned my Surface RT for two years, for the most pat I have been very pleased with it. I went through a stage where it would go to sleep then not wake up again but after a few updates that problem largely went away. However, over the past two weeks it has done some updates and now virtually every time it sleeps it the won't wake up and requires a re-boot. This is making working with the RT a nightmare as I find I am rebooting it almost every time I want to use it! Does anyone have any advice or a solution to this?
I did a refresh some time ago but don't want to do a factory reset as my kids have a game with a very high score which has taken them over a year to accumulate and the last time we did a factory reset they lost everything despite having done a proper backup and restored from it - we queried that with the software company (Fingersoft) and they confirmed it would happen again if we did a factory reset as their high scores do not get stored in the backup! So what now? As I said - any ideas please?