10-11-2015 02:47 AM
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  1. GloriousGlory's Avatar
    I find call volume fairly low even at 10/10, On speaker mode its phenomenal, but the earpiece seems a bit faint. I'm guessing this is normal because I heard another person complain about it around here but I wanted to get a larger sample size.
    Ronald Rosen likes this.
    08-13-2013 10:48 PM
  2. Laura Knotek's Avatar
    What was your previous device? How did the call volume compare?
    08-13-2013 10:49 PM
  3. GloriousGlory's Avatar
    I had an iPhone 4s. The volume was definitely higher by a decent amount.

    If I can position the phone perfectly the volume seems ok, but it's difficult to get it in that spot. Maybe that's the real issue?
    svendenadel likes this.
    08-13-2013 11:45 PM
  4. techiedude007's Avatar
    I find call volume fairly low even at 10/10, On speaker mode its phenomenal, but the earpiece seems a bit faint. I'm guessing this is normal because I heard another person complain about it around here but I wanted to get a larger sample size.
    Mine seems to be a little low as well using the earpiece; Bluetooth seems fine though even at lower levels.
    Ronald Rosen likes this.
    08-14-2013 05:10 AM
  5. techygeek82's Avatar
    Strange. I'm actually finding call volume to be extremely high. I've turned mine down to 1/10. The call quality is extremely clear to me and plenty loud.
    08-14-2013 07:39 AM
  6. explosive0's Avatar
    Find call volume pretty low myself, and I still get the annoying scratchy sound a few minutes into every call. I've swapped for a new 1020 already and issue is still there. Hopefully a firmware update will fix this in the future.
    08-14-2013 09:44 AM
  7. tgr42's Avatar
    Volume is kind of low at 10/10 for me, but it's clear and loud enough for me to hear. Pretty much the same as my Focus S. I'm not sure why they can't have decent volume for a speaker that is right next to your ear, but I guess it is really really small. I've never noticed a scratchy sound but I don't do calls that much.
    Ronald Rosen likes this.
    08-14-2013 09:48 AM
  8. gallio's Avatar
    Coming from a Lumia 920, the call volume on the 1020 is abnormally low. I can barely hear the other person on calls. I have to put the phone on speaker to hear them.

    I'm thinking about going to AT&T and seeing if they can fix or exchange the phone. Although I'm outside the 14 day window so I guess I'm probably screwed.
    08-14-2013 02:26 PM
  9. fsufan1200#CB's Avatar
    I feel the same as others, the volume is low! I'm a State Trooper, and while working with outside interstate noise, constant work radios on all day, I find it difficult to here others at times. Hopefully there will be an update in the 8.1 release, or a separate update to increase the volume.
    08-14-2013 05:47 PM
  10. videian's Avatar
    Yup, to low in my opinion.
    08-14-2013 07:28 PM
  11. riffraffy's Avatar
    If I can position the phone perfectly the volume seems ok, but it's difficult to get it in that spot. Maybe that's the real issue?
    That's the problem, of course: "You're holding it wrong."

    08-14-2013 08:54 PM
  12. bawboh86's Avatar
    It's a bit low for me, too. And this is coming from a Lumia 920. It's not so low to be a deal breaker, mind you. Just have to work a bit to hear the person sometimes.
    08-14-2013 09:39 PM
  13. krisguy's Avatar
    I'm having the same issues with the volume. It seems like it's a little low compared to my old 920.

    Sent from my MB886 using Tapatalk 4
    08-14-2013 10:08 PM
  14. lesd777's Avatar
    Agreed, compared to my 920 the volume is quite a bit lower. Please fix this Nokia!
    08-14-2013 10:57 PM
  15. ambypambyland's Avatar
    I can also vouch coming from a 920 to a 1020 that 10/10 is barely audible when I'm driving and in other loud situations both on speaker and regular call volume. And I thought the 920 was low compared to my 900! Too bad there aren't any updates for this phone yet because it's great otherwise.
    08-14-2013 11:23 PM
  16. lesd777's Avatar
    I also noticed the sound quality with my ear buds are not as good as the 920.

    Sent from my RM-877_nam_att_205 using Tapatalk
    svendenadel likes this.
    08-17-2013 11:25 AM
  17. lesd777's Avatar
    I also noticed the sound quality with my ear buds are not as good as the 920.



    Sent from my RM-877_nam_att_205 using Tapatalk
    08-17-2013 11:26 AM
  18. bikertomk's Avatar
    My 1020 has low call volume too. I find myself looking at the volume each time to ensure it's really at 10. I'm also hearing the scratchy sound at times too; although it seemed like it was associated with low signal areas so I didn't look into exchanging the phone, but it looks like a number of us are experiencing this (and hopefully there will be a fix).
    08-17-2013 02:05 PM
  19. LiveTilesRus's Avatar
    Earpiece volume on mine is always set 10/10. Yes it is too low for me as well.
    08-18-2013 01:04 PM
  20. stonedauwg's Avatar
    A little lower than my 920 and I too get the "scratchy" sounds from the other person on on the phone with. 'sss' type sounds people make have a weird scratch to them, almost like AM radio. Not enough to ruin the talk experience, but it's there.
    08-21-2013 10:54 AM
  21. wamsille's Avatar
    There is definitely a sweet spot with the Lumia 1020. Once you hit it, and you'll know you hit it, calls are loud and clear. I did this also with the Lumia 900 and 920, albeit to a lesser degree. I've experienced this with other phones, more recently the S4 Active. I think it is a design issue along with a little bit of operator variance - not necessarily wrong but different.
    08-21-2013 11:50 AM
  22. sision's Avatar
    Lumia 620 here I do find that that call volume is low.
    08-21-2013 12:10 PM
  23. Desmoface's Avatar
    Mine also appears to be a bit low. Seem ok with my bluetooth with it's volume turned up though. Still getting used to it (just got it today), but the call sound quality seems to be a bit lower than my previous cheap ole pantech.

    Steve
    08-24-2013 08:40 PM
  24. jacob114489's Avatar
    Yeah its very low.
    fsufan1200#CB likes this.
    08-24-2013 09:16 PM
  25. cmore675's Avatar
    Agreed, it is low...
    08-24-2013 11:22 PM
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