How do I pair my Lumia 1020 Bluetooth with my Microsoft fitness band?

[Joni Scarcelli Bradley]

Lumia 1020 bluetooth doesn't like Microsoft fitness band

Have had several problems with the 1020, return it twice. The phone I have now seemed fine until I tried to pair with the Microsoft fitness band. I can pair the devices, but the Bluetooth connectivity lasts about 10 seconds.

Can anyone help?

 

[dKp1977]

Re: Lumia 1020 bluetooth doesn't like Microsoft fitness band

Have had several problems with the 1020, return it twice. The phone I have now seemed fine until I tried to pair with the Microsoft fitness band. I can pair the devices, but the Bluetooth connectivity lasts about 10 seconds.

Can anyone help?

I've had similar issues on my 1520 with the Treasure Tag. I assume the Band has a dedicated app? Make sure it's allowed to run in the background. That was the culprit for me.