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  1. Rosie Khan's Avatar
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       #1  
    hi my lumia 520 is about two months old and was running well, few days back the battery got low and phone powered off, i started to charge it but the charging sign would not show up only the 'nokia" screen was there then i opened back lifted the battery replaced it again to resume charging but the problem did not fix and now as i charge it or press the start button it vibrates the "nokia" screen comes then the light blue screen with nothing on it then screen goes blank, when the phone was working there used to b "windows phone " on the blue screen, then came the home screen with tiles, i think it is not booting please do help! i tried to press start and vol down button together but same thing happens. Battery problem is not there the phone is just not starting up. anybody please guide me.
    Luscious Mag likes this.
  2. Laura Knotek's Avatar

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    #2  
  3. Rosie Khan's Avatar
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       #3  
    Quote Originally Posted by Laura Knotek View Post
    thank you soooo much, did the master reset and my phone switched on and it started. Thanks lot again... :)
    Last edited by Rosie Khan; 08-07-2013 at 02:35 PM.
    Laura Knotek likes this.
  4. Laura Knotek's Avatar

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    #4  
    Quote Originally Posted by Rosie Khan View Post
    thank you soooo much, did the master reset and my phone switched on and it started. Thanks lot again... :)
    I'm glad it's working for you. 😊
    Rosie Khan likes this.
  5. Rosie Khan's Avatar
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       #5  
    Quote Originally Posted by Laura Knotek View Post
    I'm glad it's working for you.
    hi please dont mind me troubling u with another question now that i have reseted my phone all the games i had installed have disappeared and they donot appear in the search in windows store, i had actionn potato, gingerbread run, etc but now if i search for them in the store they r not there at all, i loved those games alot can i get them again? plz do reply.
  6. TANEJA88's Avatar
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    #6  
    Ya, thats true the same problem i have also faced, but the solution is when ur phone battery is totally low then you only need to put the charger on phone and wait for only 5-10 mins. after that pl hold and press the lock button (middle one) then your window phone is running properly also i think this is the one of the feature in window phone...So no need to worry in future.....!!!!!!!

    Thanks and Regards,
  7. TANEJA88's Avatar
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    #7  
    Ya, thats true the same problem i have also faced, but the solution is when ur phone battery is totally low then you only need to put the charger on phone and wait for only 5-10 mins. after that pl hold and press the lock button (middle one) then your window phone is running properly also i think this is the one of the feature in window phone...So no need to worry in future.....!!!!!!!

    Thanks and Regards,
  8. TANEJA88's Avatar
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    #8  
    Quote Originally Posted by Rosie Khan View Post
    hi my lumia 520 is about two months old and was running well, few days back the battery got low and phone powered off, i started to charge it but the charging sign would not show up only the 'nokia" screen was there then i opened back lifted the battery replaced it again to resume charging but the problem did not fix and now as i charge it or press the start button it vibrates the "nokia" screen comes then the light blue screen with nothing on it then screen goes blank, when the phone was working there used to b "windows phone " on the blue screen, then came the home screen with tiles, i think it is not booting please do help! i tried to press start and vol down button together but same thing happens. Battery problem is not there the phone is just not starting up. anybody please guide me.
    Ya, thats true the same problem i have also faced, but the solution is when ur phone battery is totally low then you only need to put the charger on phone and wait for only 5-10 mins. after that pl hold and press the lock button (middle one) then your window phone is running properly also i think this is the one of the feature in window phone...So no need to worry in future.....!!!!!!!

    Thanks and Regards,
  9. Takiiii's Avatar
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    #9  
    BUY A NEW Battery !
  10. Arpit Mittal's Avatar
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    #10  
    Quote Originally Posted by Rosie Khan View Post
    hi please dont mind me troubling u with another question now that i have reseted my phone all the games i had installed have disappeared and they donot appear in the search in windows store, i had actionn potato, gingerbread run, etc but now if i search for them in the store they r not there at all, i loved those games alot can i get them again? plz do reply.
    may be its gone from windows phone store, please check on windowsphone.com on laptop/pc after you logging into your Microsoft account go to purchase history under app + games
  11. riazmi's Avatar
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    #11  
    thank uuuuuu so much :
    Last edited by riazmi; 11-05-2013 at 12:51 PM.
  12. riazmi's Avatar
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    #12  
    thank uuuuuu so much :
  13. Vanessa absolum's Avatar
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    #13  
    My son dropped my nokia lumia 520 into the sink it got water on it, it will turn on but only shows the nokia screen then shows, error: can not find a bootable option, press any key to reset, can someone please help me solve this.
  14. Luscious Mag's Avatar
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    #14  
    please help me i have the same problm cn't find others responces,,,..hw dd yu solv your problm??????
  15. Luscious Mag's Avatar
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    #15  
    hw dd you fix yours??/ send me email on magluscious@gmail.com
  16. Luscious Mag's Avatar
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    #16  
    Quote Originally Posted by Rosie Khan View Post
    hi my lumia 520 is about two months old and was running well, few days back the battery got low and phone powered off, i started to charge it but the charging sign would not show up only the 'nokia" screen was there then i opened back lifted the battery replaced it again to resume charging but the problem did not fix and now as i charge it or press the start button it vibrates the "nokia" screen comes then the light blue screen with nothing on it then screen goes blank, when the phone was working there used to b "windows phone " on the blue screen, then came the home screen with tiles, i think it is not booting please do help! i tried to press start and vol down button together but same thing happens. Battery problem is not there the phone is just not starting up. anybody please guide me.
    i only know what caused it to do so...its because you turned off the settings for it to update itself....the solutions of changing battery it wont help.my phone 2 does the same thing,i've tried to use ma pc to update it n it doesn't work.my advice 2 u is take it back where you bought it..
  17. Nandipha Jali's Avatar
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    #17  
    Quote Originally Posted by Rosie Khan View Post
    thank you soooo much, did the master reset and my phone switched on and it started. Thanks lot again... :)
  18. aman kumar10's Avatar
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    #18  
    hi , I face the same problem ie " phone start NOKIA icon show but then light blue Screen come ". This problem arise because of low battry.

    The solution for this problem is Master Reset .U can take help for master reset from "GOOGLE" or steps are like i mention below :
    A. BIG STEP ONE:

    Please remember, we have to do two BIG STEP
    BIG STEP ONE (a). Press and Hold the Power Button, do not release until the phone vibrate (if you feel the vibrate in Nokia Lumia 520 then release the Power Button)
    BIG STEP ONE Press and Hold the Volume Down Button, do not release until the LCD show the exclamation mark (if you see the exclamation mark in LCD, then release the Volume Down Button)
    B. BIG STEP TWO (this can be down after all BIG STEP ONE finish)

    To continue reset, you have to do the last step bellow
    Press Volume Up Button Key and release
    Press Volume Down Button Key and release
    Press Power Button Key and release
    Press Volume Down Button Key and release
    The the Nokia Lumia 520 will do the hard reset format
    jojoe42 likes this.
  19. Moazzem Hossain's Avatar
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    #19  
    My Lumia 520 is boot problem, tired to do hard reset, but it fail.
    tried software recovery for PC, But this make Windows 8, this does not support my Lumia 520,
    What to do now?
  20. Enrile Fariz Fakhriza's Avatar
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    #20  
    I've already updated my L520, after updated the sofware ordered me to restart it, but after restarted, my phone just appears the ''Nokia'' in the screen and then blank, i think this is booting problem, then i use the way hard reset, i've done but the screen appears the gears rotating mark and the white line below the gears rotating mark doesn't move, is this booting problem or the updating has not finished yet ? somebody help me please, i need solution
  21. Ronald Njobvuyalema's Avatar
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    #21  
    Quote Originally Posted by Rosie Khan View Post
    hi my lumia 520 is about two months old and was running well, few days back the battery got low and phone powered off, i started to charge it but the charging sign would not show up only the 'nokia" screen was there then i opened back lifted the battery replaced it again to resume charging but the problem did not fix and now as i charge it or press the start button it vibrates the "nokia" screen comes then the light blue screen with nothing on it then screen goes blank, when the phone was working there used to b "windows phone " on the blue screen, then came the home screen with tiles, i think it is not booting please do help! i tried to press start and vol down button together but same thing happens. Battery problem is not there the phone is just not starting up. anybody please guide me.
  22. Nikhil Redkar's Avatar
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    #22  
    i have lumia 520
    i can see nokia on startup but then a message on screen saying"unable to find a bootable option" is visible
    i've tried the hard reset n recovery tool but ended up with nthing plz guide me
  23. jojoe42's Avatar
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    #23  
    Quote Originally Posted by Nikhil Redkar View Post
    i have lumia 520
    i can see nokia on startup but then a message on screen saying"unable to find a bootable option" is visible
    i've tried the hard reset n recovery tool but ended up with nthing plz guide me
    That means your entire logic board or memory has failed. Happened to my 1020 months ago, the only option was taking it in for repair.
  24. arshedkhan1070707070's Avatar
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    #24  
    Did you find a solution...please reply
  25. ummehabiba's Avatar
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    #25  
    hello
    my mobile have not on and showing just noika and then showing error and not find boot option.so what should i do?
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