1. CEUSZ's Avatar
    NOKIA Lumia 521, been using for less than 1 month, then did OTA update today for WiFi calling. Did a hard reset, try to login to live account, gives me this error and tells me to try again later. Attempted soft/hard resets still nothing, try setting date/time manually, still nothing. I can sync with my Nokia account with the exact same live email, but live is refusing to let me sign in. My phone was working fine, and it still works, but i cant sign into live? Anyone can help me out?

    Thanks, will attempt to stop by a T-mobile store and see what they can do.
    *Also i tried 2 live accounts and both didn't work.
    *Using the phone browser i am able to login to my live account....
    Last edited by CEUSZ; 05-23-2013 at 04:52 PM.
    05-23-2013 02:58 PM
  2. Corepc's Avatar
    Turn off wificalling from the app or set it to cellular see if that helps
    05-23-2013 06:33 PM
  3. phirefly's Avatar
    I had a similar issue and just wiped it again and it worked fine after that.
    05-23-2013 11:00 PM
  4. xirsteon's Avatar
    I had a similar issue and just wiped it again and it worked fine after that.

    I just simply changed the pwd on the web and it took but my issue was a first time setup (first time unboxing). I think if you choose "custom" setup, on the "getting started" tutorial you get this error.
    05-25-2013 07:23 PM
  5. Dustin Hodges's Avatar
    I didn't get it with custom, but maybe one of the settings you chose interfered.
    05-26-2013 12:15 AM
  6. tabithaplott's Avatar
    I have disabled the wifi calling feature, but still cannot login. Any other suggestions?
    06-13-2013 03:57 PM
  7. Corepc's Avatar
    I have disabled the wifi calling feature, but still cannot login. Any other suggestions?
    data or wifi enabled
    go to settings->email & accounts
    does your Microsoft account say "attention required" if so
    disable data and wifi
    us a pc and log into our account with it and then change the password.
    restart the phone - enable data or wifi
    goto settings->email & accounts
    try your account now

    else this message is related to not having a Microsoft account
    06-13-2013 05:25 PM
  8. TOONEY16's Avatar
    how do I get passed this
    06-22-2013 11:46 PM
  9. troylytle's Avatar
    I think it may be two step authentication. Just turn it off if it is on.
    06-23-2013 12:13 AM
  10. ebonytackie's Avatar
    my phone wont let me get apps because it wont let me sign into micro soft live
    07-08-2013 02:26 PM

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