The holster has a soft felt pad facing the screen, however the screen doesn't touch it. The case snaps around the white shell so it has two raised runners on the edges. It is the runners that contact the inside of the holster. Just to clarify the face of the screen MUST face the inside of the holster. The phone case assembly can be inserted top "headphone jack end" or bottom "charging port end" first into the holster The fit is not tight but smooth and secure are the words I would use The holster has to flex a bit when sliding the phone out to over come a small lip so the phone clicks in. The clip on the holster if used on a belt pivots from horizontal to upright to horizontal in the other direction, so you cant clip it upside down. There is constant friction when deploying the phone. It is very smooth. The phone doesn't pop out so you are in control and not as likely to drop it. .....................calfee