1. Varij Kapil's Avatar
    Whenever i try to connect my Nokia Lumia 620 to my pc it shows up in My Computer but clicking on it says that the folder is empty.
    I am using Windows 8.1 Preview edition.
    Used the Windows Phone App for Windows 8, but it asks me me restart the phone, i restarted the phone and also the PC many times and then connected it again but it gives the same error everytime.
    Tried using the Windows Phone App for Desktop, but it says to unlock the phone even the phone is unlocked.
    Any help with this?
    please help
    09-04-2013 01:26 PM
  2. DBDev's Avatar
    Unfortunately it seems to be a pretty common bug in 8.1...
    09-04-2013 01:36 PM
  3. Varij Kapil's Avatar
    will resetting the phone solve the problem?
    09-04-2013 01:58 PM
  4. berty6294's Avatar
    will resetting the phone solve the problem?
    No, the only way I got mine working was by refreshing Windows 8.1...
    09-04-2013 02:04 PM
  5. Varij Kapil's Avatar
    well i checked out with a laptop having windows 7 too..
    i cant browse files on that PC too
    09-04-2013 02:09 PM
  6. berty6294's Avatar
    well i checked out with a laptop having windows 7 too..
    i cant browse files on that PC too
    That's odd. I know it was a problem with 8.1 that needed a refresh to work, you may have a completely different problem. Only thing I can think of is resetting your phone.
    Varij Kapil likes this.
    09-04-2013 02:13 PM
  7. Desmoface's Avatar
    I had to download zune to get my wife's nokia 710 to work with our windows 7 puter. Maybe that will help?

    Steve
    09-04-2013 02:38 PM
  8. Varij Kapil's Avatar
    Zune software are for windows phone 7.x devices not for windows phone 8 devices
    09-05-2013 10:45 AM
  9. Aniket Mhatre's Avatar
    Any software for windows phone8 like windows phone 7 have zune
    12-02-2013 01:29 PM

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