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  • 1 Post By berty6294
  1. Varij Kapil's Avatar
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       #1  
    Whenever i try to connect my Nokia Lumia 620 to my pc it shows up in My Computer but clicking on it says that the folder is empty.
    I am using Windows 8.1 Preview edition.
    Used the Windows Phone App for Windows 8, but it asks me me restart the phone, i restarted the phone and also the PC many times and then connected it again but it gives the same error everytime.
    Tried using the Windows Phone App for Desktop, but it says to unlock the phone even the phone is unlocked.
    Any help with this?
    please help
  2. DBDev's Avatar
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    #2  
    Unfortunately it seems to be a pretty common bug in 8.1...
  3. Varij Kapil's Avatar
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       #3  
    will resetting the phone solve the problem?
  4. #4  
    Quote Originally Posted by Varij Kapil View Post
    will resetting the phone solve the problem?
    No, the only way I got mine working was by refreshing Windows 8.1...
    Phones: Nokia Lumia Icon, Nokia Lumia 928, HTC Windows Phone 8x, HTC Trophy
    PMP: Zune HD 32, Zune 80, Zune 4, Zune 30
    Tablet: Surface 2, Surface for Windows RT
  5. Varij Kapil's Avatar
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       #5  
    well i checked out with a laptop having windows 7 too..
    i cant browse files on that PC too
  6. #6  
    Quote Originally Posted by Varij Kapil View Post
    well i checked out with a laptop having windows 7 too..
    i cant browse files on that PC too
    That's odd. I know it was a problem with 8.1 that needed a refresh to work, you may have a completely different problem. Only thing I can think of is resetting your phone.
    Phones: Nokia Lumia Icon, Nokia Lumia 928, HTC Windows Phone 8x, HTC Trophy
    PMP: Zune HD 32, Zune 80, Zune 4, Zune 30
    Tablet: Surface 2, Surface for Windows RT
    Varij Kapil likes this.
  7. Desmoface's Avatar
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    #7  
    I had to download zune to get my wife's nokia 710 to work with our windows 7 puter. Maybe that will help?

    Steve
  8. Varij Kapil's Avatar
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       #8  
    Zune software are for windows phone 7.x devices not for windows phone 8 devices
  9. Aniket Mhatre's Avatar
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    #9  
    Any software for windows phone8 like windows phone 7 have zune

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