620 touchscreen unresponsive after recent nokia update?

moon_fire

New member
Oct 2, 2013
4
0
0
Visit site
I installed the most recent software and followed the steps instructed in the tutorial.
But I'm stuck on finding my device's code -see first attachment.
What's strange is that if i choose the refurbish option then the product code is shown -the second attachment. Any help on this?
 

Attachments

  • Product code.jpg
    Product code.jpg
    163.6 KB · Views: 14
  • Refurbish.jpg
    Refurbish.jpg
    162 KB · Views: 13

Geert Callebaut

New member
Oct 6, 2013
1
0
0
Visit site
I always get:
C:\ProgramData\Nokia\Packages\Products\RM-846\5AB43B31_RM846_059R872_1030.5603.1304.0002_016.vpl has invalid signature.

Help :)
 
Last edited:

pizzz4all

New member
Aug 31, 2013
7
0
0
Visit site
after replacing my degitizer i perform SW update for my lumia 620 after which my touch screen stopped working! Am thinking of flashing it but the nokia care suite cant locate the fiiles i just downloaded.
please kindly advise
 

Oscar22

New member
Nov 12, 2013
2
0
0
Visit site
I installed the most recent software and followed the steps instructed in the tutorial.
But I'm stuck on finding my device's code -see first attachment.
What's strange is that if i choose the refurbish option then the product code is shown -the second attachment. Any help on this?

Hi. I've got to this stage also. Any help on how to get to the next, and hopefully final, stage much appreciated.

Thanks.
 

djblitz

New member
Nov 4, 2013
51
0
0
Visit site
Keeps telling me the "C:\ProgramData\Nokia\Packages\Products\RM-846\24693401_RM846_059S3W3_1030.6407.1308.0002_020.vpl has invalid signature.
Nokia.Packages.VariantPackage.DataPackage20.VariantPackageSignatureInvalidException: C:\ProgramData\Nokia\Packages\Products\RM-846\24693401_RM846_059S3W3_1030.6407.1308.0002_020.vpl has invalid signature.
at Nokia.Packages.VariantPackage.DataPackage20.VariantPackageInternal.CheckPackageSignature()
at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.<HandleDownloadVariantPackageCompleted>b__8(Object state)"
 

dan1232878

New member
May 14, 2013
5
0
0
Visit site
Unfortunately no, It was what Ashley Davies1 was talking about, cause when I go into the care suite I cant find the Lumia 620 in there at all, he had the same problem but he said about an update page, I cant see an update page on the website where you download the ROM, I dunno, maybe I'm just not looking hard enough.
 

Roman Ekaterininsky

New member
Jul 16, 2013
196
0
0
Visit site
Unfortunately no, It was what Ashley Davies1 was talking about, cause when I go into the care suite I cant find the Lumia 620 in there at all, he had the same problem but he said about an update page, I cant see an update page on the website where you download the ROM, I dunno, maybe I'm just not looking hard enough.

You can`t download firmware directly through Care Suite. Use Nokia Data Package Manager (may be included with Care Suite), NaviFirm+ or Nokia Software Updater for Retail. Firmware files must be located in
C:\ProgramData\Nokia\Packages\Products\RM-846
. Then flash your phone in recovery mode.
 

Members online

Forum statistics

Threads
323,197
Messages
2,243,435
Members
428,035
Latest member
jacobss