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  1. SteelSteve's Avatar
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       #1  
    Following the instructions posted on this site I have been able to force the updates to my phone up to 8112. I can get Zune to tell me 8773 is available, however everytime I attempt to install it I get a failure with error code 80070017. Any ideas what could be causing this?
  2. speedtouch's Avatar
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    #2  
    That's very odd. Reboot both your phone and PC.
  3. Po_MD's Avatar
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    #3  
    Quote Originally Posted by SteelSteve View Post
    Following the instructions posted on this site I have been able to force the updates to my phone up to 8112. I can get Zune to tell me 8773 is available, however everytime I attempt to install it I get a failure with error code 80070017. Any ideas what could be causing this?
    Did that work for you? Im having the same problem.
  4. msmusicmaker's Avatar
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    #4  
    I had the same issue. I haven't been able to install 8773 yet because of it. I am going to try it now though.
  5. SteelSteve's Avatar
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       #5  
    Rebooting both did not work. Anyone else have luck correcting this?

    Sent from my Lumia 710 using Board Express
  6. speedtouch's Avatar
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    #6  
    Oh man. That's frustrating. Can you try another PC?
  7. Po_MD's Avatar
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    #7  
    I tried two different laptops.
  8. speedtouch's Avatar
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    #8  
    Quote Originally Posted by Po_MD View Post
    I tried two different laptops.
    Gosh. Sounds like it's a phone issue, not a Zune/PC issue. Maybe do a full reset on the phone, then try again?
  9. Po_MD's Avatar
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    #9  
    I pulled the battery for five minutes and then reinserted it. I will give it another try now.
  10. Po_MD's Avatar
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    #10  
    I've been doing a little research and it looks like error code 80070017 is the result of a corrupt or missing file.

    It's happened in the Mango update(http://forums.windowscentral.com/os-...n/180926-3.htm),

    the Xbox Live Marketplace(Error: Code 80070017 occurs when you download content from Xbox LIVE Marketplace),

    and a source that I cannot find at the moment, but it was just another example of the Mango update issue and a fix for it.
  11. darthhen's Avatar
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    #11  
    I did a search for that error code....seems like this is a generic code. See the link below...somebody had this code for a different WP update last year:

    Updating phone and received error code 80070017 - please help phone is - Microsoft Answers
  12. Po_MD's Avatar
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    #12  
    I can confirm that formatting does nothing xD
  13. SteelSteve's Avatar
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       #13  
    Po_MD, sorry you formating your phone did not work. I do have another interesting tidbit. When I plug my phone into my laptop now and do an update search not only does it tell me I do not need to update it also tells me I can restore my last save at any time should I have any problems, and shows me a save file. However when I plug the phone into my desktop and click check for updates I get only the standard "their are no updates available".
  14. speedtouch's Avatar
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    #14  
    Well, crap. What a mess. I would hop on Twitter and start messaging @WinPhoneSupport your troubles. They're pretty good about getting things going.
  15. SteelSteve's Avatar
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       #15  
    A quick search again on Bing brought me to the following:

    Samsung Focus Windows Phone 7 Update Fails - Error Code 80070017 - Microsoft Answers

    A little scarry, but I may try it tonight.
  16. SteelSteve's Avatar
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       #16  
    Sorry just realized this is the same information already put out by others in this thread.
  17. SteelSteve's Avatar
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       #17  
    Well I tried it. Scared the H### out of me, and still didn't work. I then did a factory reset and tried that with no better luck.
  18. Po_MD's Avatar
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    #18  
    Twitter, here I come.
  19. SteelSteve's Avatar
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       #19  
    Let us know if they find a solution
  20. SteelSteve's Avatar
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       #20  
    Just sent them a tweet myself
  21. Po_MD's Avatar
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    #21  
    Home - Microsoft Answers

    They directed me to this site, so feel free to inquire within this site.
  22. speedtouch's Avatar
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    #22  
    Quote Originally Posted by Po_MD View Post
    Home - Microsoft Answers

    They directed me to this site, so feel free to inquire within this site.
    Good luck! Let us know.
  23. Po_MD's Avatar
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    #23  
    Quote Originally Posted by speedtouch View Post
    Good luck! Let us know.
    will do :)
  24. Po_MD's Avatar
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    #24  
  25. Po_MD's Avatar
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    #25  
    Has anybody tried to force update? I was thinking about it until I saw someone's comment at the bottom of this post--

    How to force update Nokia Lumia 800 & 710 to latest software ‘Tango’ - SymbianTweet
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