Resetting Nokia Lumia 720 take hours

wisat

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Jul 23, 2013
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Dear friends,

My Lumia 720 have been resetting for two hours and there's no sign that it will be done anytime soon.

I reset the phone through the setting menu (about phone/ reset). I did that after whatsapp didn't recognise any of my contact. Prior to the reset action, I uninstalled & reinstalled whatsapp, but the problem was not solved.

What should I do? Going to the Nokia Care will be my last option as they may take one day up to one week to return with any answer.

Fyi, I bought the unit only two days ago.

Please advise.

Thank you,
Regards
---
@wisat
 

Narse77

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Feb 7, 2013
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Try a hard reset via the buttons.

Hard Reset using buttons:

Press and hold the Camera + Volume Down + Power until the phone vibrates. Then release the Power key and keep pressing the Camera + Volume Down for a few seconds.
 

ashu11sharma

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Jun 17, 2012
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I had the same problem, All the solutions were not working.. everytime after switching off my phone started in "cog wheel"; then i read somewhere and it worked:- remove the sim card, switch off wifi in your area(wifi deivice - router); shutdown your device, in nokia screen press buttons in sequence(volume up, down, lock, down) leave your phone for 15-20 mins, cog wheels will come but they'll go and you'll be able to boot up..
summary:- remove sim, switch off wifi(means your router device)
It really works
 

GHANSHYAM SINGH2

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Sep 17, 2013
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sir,
I bought lumia 720 a month ago ...
and for 2,days facing a issue.
whenever I click the power button phone starts with the normal Nokia logo and then a plane blue screen appears...and Nothing Else....tried every thing...even the hard reset thing you mentioned...
plz help.
 

Ymanish

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Aug 19, 2013
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Happened to my bro's phone...i took it to nokia care center. They fixed it in 15 mins and also installed amber update
 

ram7489

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May 29, 2013
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Stuck for the better part of the last six hours at the cog wheels. Will take it to the Nokia Care centre tomorrow. Darn!
 

Pulserider

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Apr 16, 2013
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Try to reset the phone by pressing the following four buttons in this order: Volume up, Volume down, Power, Volume down -your phone should now reset and restart itself
 

Parth Mehta

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Jan 13, 2014
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buddy but by doing hard reset by buttons ...
the problem still stays i have done it and its more than 10 hours my phone is resetting till now my phone did not stopping from resetting ........
what to do then??? :crying:
 

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