Factory reset going for over 1 hour already

AV2RY

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Sep 14, 2013
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I think your best option is to wait. Don't let it die, charge your phone (in some forums they say Let it die). When I did first hard reset it took me about an hour. I did multiple hard and soft resets))
 

wpgeek820

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Jul 16, 2013
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Do not let the battery die. There's a high risk the software might get corrupt. A hard reset should only take about 1.5hrs with the spinning gears. After that, the data migration can depend based on the data on your phone. If the gears are turning for over 1.5 hrs I would suggest you take the phone to your nearest Nokia Care Center.

As far as I know, it never takes that long. Wait for other suggestions.
 

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