Why can't I rollback to Windows 8.1 from Windows 10?

frenzyvanrafi

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Jul 8, 2013
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Can't rollback to Windows 8.1 from Windows 10

I can't rollback my Lumia 720 to WP8.1 from W10.

When I use WP Recovery, it detect my phone. But after downloading firmware and checking, the phone restarted although it won't flashing and it boot normally instead. And the apps said "The device not found" after reflashing progress fail.

What should I do? I'm stuck

UPDATE: WP Software Recovery successfully accessing L720 boot manager and my phone has NOKIA logo appear. Although it failed and it said "Product code is empty", any chance? Why product code of my phone erased after I reflash my phone since July 2014?
 
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frenzyvanrafi

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Re: Can't rollback to Windows 8.1 from Windows 10

Already using it, but it said "Could not read data from selected phone". Think because of product code on my phone wiped after reflash since 6 month ago.
 

frenzyvanrafi

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Re: Can't rollback to Windows 8.1 from Windows 10

Might worth to try! Thanks man! I will do it sooner since I can't BBM on there because of browser bugs
 

KhawarNadeem

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VigneshR

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Re: Can't rollback to Windows 8.1 from Windows 10

Or try this, first do a hard reset, and then again try it with windows recovery tool. Don't go for Lumia Recovery tool
 

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