- 11-16-2012, 01:42 PM #5
STOP! Do NOT pass GO!
With T-Mobile PRE pay plans (i.e. Monthly - No annual Contract), ANY and ALL voice calls count against your voice minutes (cellular or WiFi)
To be able to get the "Free WiFi Calling", you have to be on their POST payed plans (i.e. Individual - Classic, Family - Classic, Value package) for it to not count against voice minutes.
I subscribe to T-Mobile via PRE pay (100 min, UL text/data). I borrowed a cell phone that had WiFi calling feature, and put my SIM in and made sure WiFi calling was turned on, and made a voice call, later looked at my minute count go down. I had to spend an inordinate amount of time verifying this via phone calls, online chats, and face to face to make sure this was the case. Each time I asked why, I was responded with "Really?!? You lost minutes? Hang on." To which I was put on hold forever, with the eventual response of "Wow, I didn't know this, but free WiFi calling isn't allowed on Pre paid, sorry. If you want, we can move you to an Individual or Value plan and enable that feature."
Only once when I pressed the issue did they come back with "We use WiFi calling as a feature to help you when you are in an area that has poor cellular coverage, with POST paid accounts we give it as a free service."
Sad part, is I still can't find it in writing anywhere.
- 11-16-2012, 03:27 PM #6
11-16-2012, 03:35 PM #7
- 982 Posts
T-Mobile Bringing Unlimited Wi-Fi Calling Back | | TmoNewsTmoNews
Now, that being said, if you can find a way to actually make a Wi-Fi call on your Lumia 810, you'll be my best friend (and I'll be hounding you for details on how you did it). VoIP doesn't count, obviously.
I made good use of Wi-Fi calling on my Android. At least one place I frequented had horrible reception indoors, but they had a Wi-Fi network so I took advantage of Wi-Fi calling for calls and text. I also took advantage of it at home and noticed better battery life, since my phone was never searching for signal :)
T-Mobile, in February of this year, stated that they remain committed to Wi-Fi calling and will try and push to get it on all their devices, so I hope that rings true for us!! It might come down to Microsoft and if they want to allow it.
- 11-16-2012, 05:16 PM #8
It is not the minutes so much as the signal. Tmobile's coverage map has me as good or average signal. The wifi calling would allow me to call from anywhere in the house. I could replace my landline phone but the signal would still come from a physical wire, cable. The 100 minutes should be enough for me. What happens if you go over your minutes? Do they cut you off or charge outrageous prices.
- 11-17-2012, 10:40 AM #10
I throw in a couple extra dollars into my account to cover the occasional overages. But even with the extra money in the account, it will still disconnect your call if you use up the 100 minutes during a call.
One other thing I noticed, if your call is only for 30 sec, you still get docked for a 1 minute of usage.
Personally I would LOVE for them to offer an "Unlimited Web & Text with 240 Minutes of Talk" for $35 or $40
- 11-17-2012, 03:25 PM #11
.10 / min is not bad. My daughter is on verizon 500 min and I thought I heard her say if she went over it was like .45/min. It is good to know you can add money to your account. As for being cut off .......it is a good way to end a call.
- 11-18-2012, 05:17 AM #13
So, setting up the service on the web site it says it will take effect on 12/9 which is when my next billing cycle starts. So, I won't be able to fully confirm until them. But, it gives you the option in services. I checked my fiancée's line and this is not an available service to her (HD7). Also, there's no option to toggle on my phone itself. I guess when I get a text or email telling me the service has changed, I'll give it a shot and report back.
- 11-18-2012, 05:19 PM #15
This was the same type of set up they had for Visual Voice Mail in WP7. You had to add the service from the website or call Tmo to have it activated. Again, I added this in services and it says it will be available on 12/9 (beginning of my billing cycle). So, I'll wait till then to see if it's true or not.
- 11-23-2012, 09:50 AM #18
As I also state above, the website claims that service will be activated for me on the 9th of December and that I would check it at that time to see if it actually does work or not. In case you have difficulty understanding... my statement says that I am skeptical myself, but the website does say it's available.
So, either go and check T-mobile's site yourself and see what I'm actually talking about or hold up on trying to correct somebody on something you have no clue about.
- 11-25-2012, 04:34 AM #22
I'm a t-mobile rep...trust me, no WiFi calling on the 810. I happen to be the Windows Phone rep in my store and have had the 810 for about a month (before it launched) and have attended trainings for the Nokia and HTC devices hosted by Microsoft. No UMA. Sorry. Seems weird considering how much we (t-mobile) push WiFi calling as a differentiating factor among our competitors, but that's how it is at the moment...
- 11-26-2012, 10:22 PM #24
i work for t-mobile and own the nokia lumia 810 and no there no support at the moment nor has there ever been wifi-calling on windows phone unfortunately! adding the feature wont do nothing for you if the phone doesnt support it.
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