- 12-28-2012, 02:02 PM #1
I went to the MS store here in Charlotte, NC and bought the wireless charging stand. Got it home and plugged it in and couldn't pair it with my phone. After multiple fails, I took it back to the Microsoft store to see if I was doing something wrong. They couldn't get it to work either. They opened a brand new charging stand and it didn't work. No one else there had an 810, so we couldn't try another device. They spent a lot of time helping me but no one had an answer nor could they find one. I was wondering if the 810 actually supports wireless charging, if anyone else has had this issue or maybe I have a faulty phone. I came here before calling t-mobile. Thanks.
- 12-28-2012, 02:36 PM #6
this thread for info as someone has already reviewed the Cyan case
The one thing that beats me...how did the Microsoft employee miss this...wow you should call that store and let his manager know. For God's sake they are selling a product in their store which they are not familiar with.....
12-28-2012, 06:28 PM #8
- 5 Posts
- 12-28-2012, 07:23 PM #9
As the people above and the people in the thread below have mentioned, yes you do need to have the charging plate as well as the charging shell. Right now T-Mobile is out of stock online of both, but you may be able to find them at a near by T-Mobile store or Microsoft Store.
Cyan Wireless Charging Shell - Review + Pictures!
- 12-28-2012, 10:45 PM #12
From what I've been reading in this forum, only the high volume T-mobile stores carries the charge covers and wirelss charging stands. I got mine in Oakland, CA, I know it doesn't help you here. But you can call your local T-mobile store and ask them to see which store in your area is the high volume store. This is what I did to find one close to me.
The folks that posted on this thread is correct. You'll know when you find the right shell when you see an extra 4 pins, which is for the wireless charging.
- 12-29-2012, 12:31 PM #13
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