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Windows Central Podcast 37: Windows 10 Mobile is still dead

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

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Simple and secure, just the way I like it

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uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

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Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

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Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

Your go-to laptop guide

Introducing our ultimate laptop buyer's guide

Listen here

Attn Android and iPhone users: What you need to know about Windows phone

Old is new?

The original Surface Pro still holds its own in the 2-in-1 world

Xbox Greenlight?

No, internet, Microsoft isn't opening Xbox to all UWP games

Falling in love

HP Envy 34 review: An ultrawide curved all-in-one after my heart

2015 machine in 2017?

Surface 3 still holds its own in 2017

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  1. hink3000's Avatar
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       #1  
    I went to the MS store here in Charlotte, NC and bought the wireless charging stand. Got it home and plugged it in and couldn't pair it with my phone. After multiple fails, I took it back to the Microsoft store to see if I was doing something wrong. They couldn't get it to work either. They opened a brand new charging stand and it didn't work. No one else there had an 810, so we couldn't try another device. They spent a lot of time helping me but no one had an answer nor could they find one. I was wondering if the 810 actually supports wireless charging, if anyone else has had this issue or maybe I have a faulty phone. I came here before calling t-mobile. Thanks.
  2. pankaj981's Avatar

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    #2  
    You mentioned about the charging plate, I know this may sound dumb but have you actually changed the OEM back cover with a Black/Cyan wireless charging cover?
  3. SnailUK's Avatar
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    #3  
    I thought the 8xx phones didn't include wireless. In the uk, the 820 comes with an additional charging shell, as a promotion.
    Sent from my RM-821_eu_euro1_342 using Board Express
  4. pankaj981's Avatar

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    #4  
    The 810/822/820 all support wireless charging when the default back plate is swapped by a charging shell/case which one has to buy for an additional price.
  5. hink3000's Avatar
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       #5  
    I have the black 810 and the guy at the Microsoft store took the back off and said he "thought" it was the correct one. How can I know for sure?
  6. pankaj981's Avatar

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    #6  
    Quote Originally Posted by hink3000 View Post
    I have the black 810 and the guy at the Microsoft store took the back off and said he "thought" it was the correct one. How can I know for sure?
    lololollll....that's what I thought. There are charging pins lookalike contacts below the shell which a lot of people get confused for wireless charging but its actually for NFC. I don't own a charging plate nor the case hence I won't be able to help you out in this regard but I am pretty sure once you swap the default black with a Cyan/Black wireless charging case it will work. You can check out this thread for info as someone has already reviewed the Cyan case

    The one thing that beats me...how did the Microsoft employee miss this...wow you should call that store and let his manager know. For God's sake they are selling a product in their store which they are not familiar with.....
  7. TwoClipz's Avatar
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    #7  
    Yeah, you need the Nokia Lumia 810 Wireless Charging Shell ... if you can actually find one. I've been searching for a month and cant find one anyway.
  8. bsipe216's Avatar
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    #8  
    Quote Originally Posted by hink3000 View Post
    I have the black 810 and the guy at the Microsoft store took the back off and said he "thought" it was the correct one. How can I know for sure?
    You can know for sure very easily. Did you buy a replacement shell (this replaces the part of the phone you remove to take out the battery/sim/microsd)? If you didn't buy that, if you just just have the phone as it came originally, then you cannot wirelessly charge yet.
  9. Cybersonic's Avatar
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    #9  
    As the people above and the people in the thread below have mentioned, yes you do need to have the charging plate as well as the charging shell. Right now T-Mobile is out of stock online of both, but you may be able to find them at a near by T-Mobile store or Microsoft Store.

    Cyan Wireless Charging Shell - Review + Pictures!
  10. hink3000's Avatar
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       #10  
    Quote Originally Posted by pankaj981 View Post
    lololollll....that's what I thought. There are charging pins lookalike contacts below the shell which a lot of people get confused for wireless charging but its actually for NFC. I don't own a charging plate nor the case hence I won't be able to help you out in this regard but I am pretty sure once you swap the default black with a Cyan/Black wireless charging case it will work. You can check out this thread for info as someone has already reviewed the Cyan case

    The one thing that beats me...how did the Microsoft employee miss this...wow you should call that store and let his manager know. For God's sake they are selling a product in their store which they are not familiar with.....
  11. scrannel's Avatar
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    #11  
    Nokia apparently has chargers, but not backs. So the chargers are, essentially useless. For now, anyway.

    Nokia Lumia 810 Accessories - Nokia - USA
  12. darthhen's Avatar
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    #12  
    From what I've been reading in this forum, only the high volume T-mobile stores carries the charge covers and wirelss charging stands. I got mine in Oakland, CA, I know it doesn't help you here. But you can call your local T-mobile store and ask them to see which store in your area is the high volume store. This is what I did to find one close to me.

    The folks that posted on this thread is correct. You'll know when you find the right shell when you see an extra 4 pins, which is for the wireless charging.

    Click image for larger version. 

Name:	Nokia 810 wireless charging shell.jpg 
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    hink3000 likes this.
  13. hink3000's Avatar
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       #13  
    I'm looking for a black one but this cyan is on eBay.

    http://rover.ebay.com/rover/1/711-53...2F271127074987

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